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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11787 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 11,787 reviews
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had good luck with the plans from best buy. Quick easy replacements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad they offer this program and it’s there when i need it, i just hope i never need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly good if an accident happens. Tech support is ok in most cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a open box excellent item, so i think this protection plan worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great support from the Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team helped me through replacement of both devices....laptop and ipad...thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. It was needed because this will be used by my 6year old for home school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased Geek Squad coverage for extended warranty on recently purchased laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad protection. Every time I’ve had to use it the process was seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know agents are available when needed. Good friendly quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have whene something goes wrong or just to have pice of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Suard 1 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection plan for my son on his gaming laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have Geek Squad for any product you buy from Best Buy. Great piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alyxa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use but great protection plan, very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use them but i am glad that i purchased because its always great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service far surpassed plan cost. Will definitely renew!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used the swrvice, kept it, did not disappoint. Continued subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you plan to buy from Best Buy you should 100% get the geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the geek squad, I never have to worry about getting my electronic repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always helpful, timely and able to explain what needs to be done and why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in store geek squad was excellent service. Thanks again The 23 rd st and 6 th Ave

    I would recommend this to a friend