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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11787 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 358 Showing 7,141-7,160 of 11,787 reviews
  • Rated 5 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a decent price. Always good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Al

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very important purchase for a college student as you can't afford to be without.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team to have fixing anything you own electronics. Ease of use. And friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really is a great service to have when you drop, abuse, or mess up your system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I’d had it for first ASUS Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best extended warranty price around and you should buy it for ASUS products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squads protects my computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love bestbuy Geek squad, never get a computer without the geek squad prodection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, I haven't needed it. I hope I never do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I'll never need this, but if I do, I'm glad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you are in need of a geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are not familiar with fixing things, then this is a dependable way of getting the thing you need fixed by the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must needed service ...............................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t wait to use, but hopefully I won’t need to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love GeekSquad and I know I’ll be in good hands when I do. I just hope I won’t NEED to. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! They are hassle free and quick. I got my Chromebook fixed asap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big YES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is worth every penny. I have never been let down. Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad if da BOMB!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when an accident is going to happen...having this protection is a MUST!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this in a computer. Paid for itself when we had an issue and needed a replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are great helpers. The best professional technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have received assistance remotely and can only describe how helpful is having these services.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Uneven quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a laptop. Had to get the webcam repaired, but was returned UNFIXED. i received an email before I even received the laptop back that the contract was being "cancelled". Just make sure your device is really fixed before leaving the store.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. Every project comes with its own challenges, obstacles, and requirements so that they can be executed to their maximum potential. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Lynn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was very good protection agreement and at good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stress and anxiety reliever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty comforting to know that it won't be a huge deal if some damage or crisis befalls me and I somehow damage my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives you piece of mind. Knowing you are protected. Great customer service.

    I would recommend this to a friend