Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11952 reviews
(11,952 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm expecting this to be a good investment on the computer we bought for our teenager!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.haven't had to use it and really hope I don't but I like the piece of mind!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always great to have quality service. They’ll take care of it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Would Not make certain Purchases Without!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You just never know when you need it! Not Worth Not Purchasing!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys know what they are doing and explain things so you can understand
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was very informative and had good customer service.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Not Worth The Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Extended Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just buy a protection plan but they let me know that they are here to help
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think something stopped working with my product went right in a got a new one no hassles
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hey there. Thank you for taking time to share this with us! We're glad that you're happy with the service you've experienced and privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!
Rated 5 out of 5 stars
Great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I can take my computer in anytime for whatever reason and they’ll fix it or help me with my problem.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You will need this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and terrific service!!!!!!!!!!!!!!!!!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Haven’t needed to use it yet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t needed to use it yet but I take comfort knowing I have this should anything go wrong with my chrome book!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GeekSquad saved my life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GeekSquad is awesome. I won’t buy an item without it!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall was a great experience. Easy to get service completed. No issues with this.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend for any electronics . Not bad if anything breaks
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
PEACE OF MIND!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT TO HAVE PEACE OF MIND! NO NEED TO WORRY! ABOUT PROBLEMS
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I swear by geek squad protection!!! They have helped me so much through the years
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Wish I’d had it for first ASUS Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best extended warranty price around and you should buy it for ASUS products
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accident protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money to ensure your computer is taken care in the event of a spill or drop
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are great, quick, do great work. They good to diagnose & have always been right.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend


