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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11788 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 383 Showing 7,641-7,660 of 11,788 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service anything that I need help with they help and are extremely nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These team members are always willing to help with problems. Very much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection is always great to prolong the life of your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a warranty. Guess it’s okay. I haven’t used it yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad hard to communicate w/ on phoner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to get on the phone to set appts with, or discuss laptop repair status or options. This is based on another laptop I have in repair now under extended warranty. It has been over a month to try to get this resolved. My son needed a laptop for school, I therefore purchased another laptop. I have been told if it is repairable they will fix, if not get a store credit; based on accidental damage coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment I've made, I would recommend it to me family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case of an accident. Purchased this for my son's Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing you can do is to get geek squad had them years ago with my I phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've yet to use our protection plan with Geek aqud. But it definetly gives us peace of mind that we have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are like extended family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the most tech savvy so the Geek Squad has been invaluable over a number of years with great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is great. If they can't fix it, it can't be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best Always kind and knowledgeable Would not be with out it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good option for any tech purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I haven't used this service yet I feel good knowing the fact that the support I need is available and at a fair price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is always good to have protection for the items you purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter spilled liquid on my keyboard, I was able to take it in and get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind to have this protection, is well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always consider to add a service to your product so it services you when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price! Dont skimp on protecting your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to keep your electronics up today and to take care of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service always responds. Everybody should have protection for their equipments.

    I would recommend this to a friend