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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11722 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 11,722 reviews
  • Rated 5 out of 5 stars

    1yr warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't need this but great to have just incase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind had a warranty for my new laptop and they had no trouble fixing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and coverage coundn't ask for anything better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks 5 star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my own geek but will still use them do to fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always helpful and imformative. Worth the money just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to go security piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although these are great to have with kids in the home. I have not needed to use this one yet but have definitely benefitted from on previous purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for a friend. She needed a new laptop and protection and geek squad is the best out there in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mind Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves your mind at ease against damages and other potential issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection review!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase. The 2-year accidental geek squad protection gives me a reassurance that if anything was to happen to my device I have this in place for me to be able to use. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sleep good at night knowing if anything goes wrong with my laptop i have geek sqaud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad very helful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my laptop took it back to the store the geek squad check and gave me a diagnosis and repaired with no charge to me. It very good to have

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! We're so happy to hear everything went well with getting your laptop up and running. Please let us know if there's anything else we can do for you.

  • Rated 5 out of 5 stars

    I love geek squad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a bad experience with geek squad, they have always been helpful to the max. Willing to take their time with you to explain, suggest and in some cases refunding items you are simply not happy with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, needed it for school. could be a little bit faster but overall a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection plan helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very useful when my laptop kept malfunctioning. The laptop eventually packed up but the protection plan made me get a replacement. Anyone buying a laptop from best buy should get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nesesity for all portable electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First I cracked the screen. Fixed in 3 days. Amazing. Next cracked screen again and loose jack for the headphones. They could not get the part in a reasonable amount of time. Gave me a new laptop. Only hitch was I had to get new insurance on the new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great "insurance"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to never have to use it, but have needed to use the Best Buy warranties before. As a result, we buy them whenever feasible as they really help in Florida, the lightening capital of the US...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fantastic job installing my tv and walking me through the set up. The are always friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad to install my wife's new backup camera, car stereo, and speakers at no cost (part of the service) and well as repairs on my computers

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! We're glad that we've been able to do so much work on your devices and hope that you both love it! Please let us know if you need any help or have any further questions.

  • Rated 5 out of 5 stars

    Saved me hundreds if not thousands of dollars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend protection on any electronic I have used the plan several times and it has saved me hundreds if not thousands of dollars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop replaced!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spilt honey ice tea all over my surface book 2 keyboard. I normally panic because that would mean I would have to buy another computer. But I was able to get my laptop sent out to get fixed.

    I would recommend this to a friend