Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11757 reviews
(11,757 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad provides great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Provides good support and peace of mind. Geek Squad is great!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having this protection is a must for all. They can help with any electronic devices you have.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad serviced 2 of my laptops.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very satisfied with my Geek Squad protection. I have brought my laptop in for service and received excellent service. I would highly recommend.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worries free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always bought this coverage plan...I have never used it before BUT last month I had to use it...The best and easiest coverage plan to use and have.. as simple as 1-2-3. File a claim, wait, pick up. ,
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
helpme
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this assistance a lot. Always get great service. Have not had any problems. They are very knowledgeable and friendly.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
really a best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This saved me when my daughter broke her computer screen. It takes all the worry out of her taking her computer to school. And, if I have something that goes wrong with mine, I don't worry about taking it in.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just incase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this just in case of an emergency or something happened to my computer than I am covered luckily I have not had to use it and I hope it stays that way.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this just in case of an emergency or something happened to my computer than I am covered luckily I have not had to use it and I hope it stays that way.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like I have said before it is always good to have extra protection
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is useful at times but it takes way to long to get items back. I had a problem with a part that showed up on the screen and instead of showing me they sent it off.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for reaching out to us about this. I apologize about that misunderstanding. It's possible it was a hardware defect with the device that required it needed to be shipped out for repair. We could absolutely look into this with you to make sure. If you would like further information or have questions, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Peace of mind.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to make use of the service (thankfully); but knwoing I have support and knowing that they are usually competent (from previous experience) is simply excellent.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't needed it much, but they did resound quickly with a fridge issue and they replaced my fridge at no cost.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get Geek Squad Protection for your EASE OF MIND
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's very simple, let the Geek Squad handle any issues you may or may not come across. Kids spill on your new purchase? Call the squad, they will get it taken care of!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Trust me and GET THIS SERVICE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying this service is AN ABSOLUTE MUST IF YOU BUY A LAPTOP. Excellent service and quick to help. Will offer a plethora of choices if you have a damaged laptop!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You are a fool if you buy any electronic without any protection.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.thanks Best Buy for having this plan available. Haven’t had to use it but I wish I would have had it all my old router.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I consistently get the Geek Squad protection plans, and have never been disappointed that I got it. I have used them more often than not. Worth the price.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Important add on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad actually helps. These professionals are trained. I like how they ease my worries and explain what the issue is and how it’ll be fixed.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good add on to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great to have for the extra added protection.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad protection is the best product insurance I’ve heard of. I was very hesitant to buy a $1,000 laptop before I knew about this. Awesome deal and awesome coverage.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend


