Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

1-Year Accidental Geek Squad Protection

SKU:
5802820
See Details

Customer reviews

Rating 4.6 out of 5 stars with 11957 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 368 Showing 7,341-7,360 of 11,957 reviews

  • Geek squad is always there when needed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. Have any problems and they will help you solve them.

    I would recommend this to a friend

  • happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this far laptop and I recommend it to anyone that has any expensive electronics

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Love geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the ease of mind that if anything happens they’re here to help!

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • A must have!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added peace of mind for any new electronic purchase. Definitely recommended.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Love Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great electronic accident protection plan.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Know their stuff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always there for you so it’s peace of mind. They care and know their stuff

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • NEVER used

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase but never used it because kids know not to drink by computer

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great to know they got my back!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy they have this as an option to buy because it just gives me a peace of mind if anything were to happen to my laptop.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Excellent for students

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great for my daughter for online learning.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Not Worth The Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

    This review is from 1-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never had a bad experience with this service Best Buy offers.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • My geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set vf up my new laptop gave great advice it was worth my money thanks guys

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad. Heroes without capes.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid help when you need it. This is a must have with every electronic purchase.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Quick and simple

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this program over and over with super happy results, Best Buy honors there returnz

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Customer Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech person was great to work with. The Geek Squad worked quickly to have my laptop repaired.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat the Geek Squad Warranty on Best Buy electronics!!!

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geeek squaadd

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it always dependable and everything gets fixed ASAP

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been a great go to service for protection of all my electronics.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always great service, and great team, no issues at all!!!

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going through a lot of trouble with our previous laptop, it was nice to have some extra insurance with our new laptop.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 368, Showing 7,341-7,360 of 11,957 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.