Customer Ratings & Reviews

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

Love geek squad protection. I can literally take it in to them for everything and they will fix it.

Excellent! Great buy! Get yours today...and for a friend tomorrow!

Haven't had to use it... Hope not to, but needed for over a grand device!

Great protection plan. Must have. Great peace of mind. Highly recommend.

it is always good to have protection for the items you purchase.

Happy with the price of the service plan. I like the geek squad protection plans.

Nice to have the peace of mind of the Geek Squad service.

Great plan. Fast and quality service knowledgeable staff

GREAT PROTECTION AND SERVICE. I will get it again for my electronics.

This is a great plan that covers just about anything that would happen to your laptop.

The Geek Squad has my pc covered. They are a must to have.

this was for my grandsons lap top bought in 2019 and ww renewed last year.

i love GSP on my purchases as they give me ease of mind for in case of accident

Peace of mind to have this protection, is well worth the price.

Why worry if the unthinkable happens! Just get the extended warranty and relax.

Great Coverage In Case Of An Accident For My Granddaughter

Worth the extra money for piece of mind in case anything breaks.

Geek Squad helped me set up my computer. It was great. Everyone was nice and helpful.

I love geek squad!! Awesome purchase, would definitely recommend