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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11960 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 515 Showing 10,281-10,300 of 11,960 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend that you purchase this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and protections for warranty. Well worth it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Service and Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't get this protect plan if you believe you are going to get your money's worth, which you aren't. I had my laptop for about 8 months when it fell off my bed one night while I was studying late and night and it left a tiny crack and blob of yellow ink in the top left corner. I didn't think it was bad, but I brought it in to the Geek Squad just in case to have it fixed and repaired. They shipped it out, had the screen ordered, and would ship it back to my house. This was supposed to take 2 weeks. A month later, they call me and tell me they aren't going to get a new screen for my laptop because its on back order with no restock date. So they say they will refund me for my original purchase price of the computer. They do that, but then I have no more protection plan. I only used 8 months of the 3 year protection plan and they wouldn't give me anything back for the 2 years and 4 months I still had. That was $259 for 3 years and I get none of that back. And best of all, the laptop I got 8 months ago was on sale, so if I wanted to get the same computer with the refunded money, it would have been a $150 up-charge, with no protection plan! I would have had to pay another $259 for another 3 years!! I am doing just fine now with my non-protected up-charged laptop. Just don't get this plan if you think they will fix or protect your laptop, because they won't.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bought for Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for Computer Peace of mind never having to worry about accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know that you have protection at a minimum cost

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully this will never be needed but if it is I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardly bought anything from Bestbuy without Geek warrants

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recommend this service they have your back when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome to have on all your electronic needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is equal to extension of warrantee for a year for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Helped trying to fix my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad I get to go to geek squad often. I'm glad for their help and services. It was just a waste to buy 3 years and only be able to use it for a little over a year. Now I need to repurchase a plan for an upcoming laptop. I wish the plan can just transfer over smh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for replacing broken equipment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Potection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For tree years protection I think it very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this at a good price, very useful and they are friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Don't know what I would do without it. Must have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good service offered. I definitely take advantage of it when the offer is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what my problem is the geek squad always helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t believe everything that’s is covered by this insurance

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Proactive protection; havent used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it to evaluate just ourchased as proactive protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think is a great deal, accident protection for a cheap price.

    I would recommend this to a friend