Customer Ratings & Reviews

Great experience with Geek Squad! The team was professional, friendly, and efficient. They solved my issue quickly and explained everything clearly. Highly recommend their service

Just picked up my refurbished computer earlier today. I'm already happy with my purchase. I've been needing a new computer for school and I usually get confused when buying a computer but it was really easy to set up and everything works fast/great! Thanks, Joy Systems!

Good protection to have! Great purchase we made! Thanks!

I love Lenovo, it just needs more memory at an affordable price. Theres a large price hike for between the 16GB and the 32GB of RAM. Other than that, the product is rop tier! Touch screen is chef’s kiss

haven't had to use it yet but I'm sure it will be handy

I've proudly had this laptop for over 3 years and it has served me well. However, I opened it to hear a crackling and found that my screen is separating from the frame by the left hinge. It's only slightly affecting my display, but of course, I'm unable to close my laptop. It's a very thin & fragile screen, and I feel that's why I stumbled upon this problem. Thankfully I caught it early, but I believe my whole screen is indeed going to have to be replaced amongst other smaller things. The performance of this laptop is A+ and was used daily for multiple hours for the past 3 years. Overall, I would recommend this to others, but take care when opening/closing.

They took care of all my exhnical needs i would recommend their service

Excellent service!!! Love my new laptop guys!!! Ordered online in the morning, picked it up at lunch NICE and got a GREAT DEAL! Thanks Carl I

I hope we never have to use this but good to know it is available

This laptop is very good performance and stability wise. The only issue I have with it is, the screen is peeling off I'm not sure if it was glued properly, it may be the heat from the CPU and GPU but I've noticed the screen is peeling off and the lid is starting to warp. Maybe its just my product but I have heard the MSI does cut corners here and there. For a laptop I paid over $2100 for, I expect more I really did. Most games on this run smoothly at 1080p with the 2070 super GPU and the amount of ram with 32Gb makes this laptop very fast I enjoy using it I just don't want to keep closing and opening the lid incase the screen peels completely off then I'm going to have an issue with MSI (Ill be on the phone with them demanding they fix the issue). I may contact Geek Squad in the near future first to see if they can re glue the screen to the lid but ill wait and see how bad the issue gets before that and contacting MSI directly.

Its got all the benefits with added virus protection, neat

Let's hope I never need to use the Geek Squad, but it is a great stress relief to know if something goes wrong, I have the Geek Squad behind me

The Chromebooks from Best Buy are a hit with the kids! They’re lightweight, easy to use, and perfect for schoolwork, streaming, or games. The battery life is so impressive that parents have to hide the chargers just to get their kids to take a break. Definitely a great purchase for families!

Good value at a great price and good piece of mind. You never know what will happen while using your computer.. Always get a warranty. for laptops make sure it includes the battery life.

Bestbuy Geek Squad protection is excellent. Excellent service and protection

always gotta recommend getting protection on products.

I couldn't be happier with Dell Inspiron 15" 4 in 1 (16 G, 1T) in lavender blue! For the price I can't believe it is this packed with things I wanted - storage, Windows 11, fingerprint recognition, link to phone for calls/messages, touchscreen - holy cow. I researched many others and couldn't find a competitor coming close. Plus at my workplaces I've always had Dell laptops (but never at home) and they are very reliable. So thrilled.

This is purchase is Just a very good thing for protection.

I bought a Chromebook for my daughter in 2020, but figured there was a 100% chance she would do something to make it inoperable. So I got the 3 year accidental Geek Squad Protection and have used it 3 times. Because of this protection plan, her Chromebook will last over three years. The service is hassle-free - make an appointment, drop it off, pick it up, and pay $0. Also, the Geek Squad members are always patient, polite, and helped on time for my scheduled appointments.

Easy to set up and gives me peace of mind. I feel better knowing my device is covered if accidents happen.