Customer Ratings & Reviews

This laptop is pretty heavy but really useful if you need install lots of programs that take alot of gb.

This laptop has great potential and it runs great with games. However there is a couple things that made me dock 2 stars. For starter the fans are extremely loud the minute you start up video games, and you might say well that’s what they do to keep the cpu and gpu down, which leads to my second reason for taking down a star the cpu and gpu get hotter then what’s normal for laptop heat. The cpu and gpu got up to 150f that is ricioulous especially for what you pay for this laptop. On top of that the laptop can get slow sometimes, which is a good reason to upgrade ram when you get it. Other then that it’s a decent laptop and the games run very smooth with great graphic speeds.

They did a perfect job on my I IPhone. My lens was cracked and I took it there.

You all are reporting bugs and OS issues. Here is why its not worth $1100: 1. Theres cheaper laptops with higher wattage GPU’s (better performance) 2.the thermal is “ok” even for a laptop. 3. The value is not good, you can get 32gb ram 1 TB storage for an exact same specs laptop (g6 kf model) for $1000 for 20% better performance.

Easily got my money back for laptop that stopped working a while back.

This laptop is a great bang for your buck. Unfortunatly, the product overview says RTV 2070 vic 2010 Max Q. The display is incredible. Only downside is the keys of keyboard are soft (not much give) and the boarder around outside of laptop is slightly raised so I can anticipate some chipping in the future.

Oh Wow is what I have to say about this HP Chromebook!! I purchased it at Best Buy and one of the best decisions I have made in a long time. Fast, Secure .A lot of storage space. East to use a one of the best features is the touchscreen!!! Powers up a loads in seconds. I would recommend this to anyone!

Excellent value! I was able to snag this laptop on sale for 1100. It plays all games including Jedi Survivor flawlessly. Nice build quality as well.

Purchase at your own discretion The best way I can describe Geek Squad is non specialized. It's like bringing your car to a place like firestone for service instead of the dealership. Can they work on your device, sure. But will they be able to repair it effectively, that's up for debate. Small repairs here and there shouldn't be an issue, but any specific specialized repairs are better off sent to the manufacturer. Keep in mind that Geek Squad works on everything and anything electronic. Laptops, tablets, phones, PCs, TVs, what-have-you. So they won't know your product as well as the manufacturer does.

Reliable, consistent; the laptops I've gotten have had several failures but they made the experience pleasant and worthwhile

Geek Squad is amazing, no matter the question they are always there with the answers

Excellent program. Return policy on defective items or broken ones...no questions asked policy. Returns are easy and if item out of stock,refund is done and aloud to purchase another item at price or above and aloud to pay difference of new item.

Friendly and quick service. Associate handled my package with care

This laptop had 2 things I wanted, a touch screen and 17 inches. I need the large screen because as I have gotten older it is harder to see a small screen. On the other hand I may return this computer because with the silver keyboard I can't see the letters very well and it bothers me.

geek squad helped setup laptop and showef me how to setup folders

I am delighted with each interaction with the geek squad. I have been using this service for over seven years, and it is worth the money.

I got this to protect my son’s laptop. It stopped working in the 2nd year and took it in to Geek Squad. They tried repairing it. Then when it was damaged, we got back money towards buying a replacement.

This was a great buy I already have a gaming PC and don't game on this but there is a new Razer blade with a GTX 1650 and I'll advise everyone to buy that but I still have my MX150 and for what I do play on this it's serviceable and work well. But just buy the GTX 1650 model. And when I first bought this the speaker starting beeping day in and day out even when it was off.

It's All Good, Took My Laptop To The Repair. And Waited 2 Weeks, And They Did Perfect, Good Job Of Them!

Great gaming laptop or office user laptop to work from home. The fans is a little loud on chill mode. Got it up and running in 10 minutes. After removing all the bloatware, it's a super fast laptop.