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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11952 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 11,952 reviews
  • Rated 5 out of 5 stars

    Need to be covered for a new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the plan for this computer as the last Lenovo packed up 17 days after I had bought it and had to replace it. Best Buy normally only allows returns during the first 14 days and said we would have to send the laptop back to Lenovo to have her fixed. Hope I don't have to use the service but have it if I do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance for my new daughter laptop. I hope to not use it anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection is also a good thing, looking forward to using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for our electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance just in case our product need fixing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After 3 weeks there has been no need for Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after 3 weeks there has been no need for Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped when the tv was broken and I had to ship it back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped out with the repair of my Chromebook Was able to get repaired with no problems at all Great service and would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refund!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Costumer service was great and easy at checkout. No hiccups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can always use more protection dependable and a smart purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great knowing you have someone to call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed yet but they were helpful when i decided to add plan after i left store. Not computer savvy so knowing i can call anytime is a blessing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have problems with my electronic devices and in the past never bought the extra protection bc always very weary of doing this however it has definitely given me a sense of security knowing that my product will be backed and protected. I would recommend doing this with any product that it is available for bc that sense of protection is invaluable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these Chromebooks. Bought them for my grandchildren and they love it. I even use them. I love that it's a Intel Core M3 processor. A great buy, will purchase again. Highly satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gregory h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product to add to any device you purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are responsible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working and in good shape. I love it, I recommend you buying this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the reassurance of having this on all that I have. Works and feels like a breathe of fresh air when you have little children and pets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have excellent service with geek squad in and out and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for 7 year old grandson so why i hope we never need to use warrenty,halpy we have ut

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manufactures usually only cover problems within the first year. In case anything goes wrong past that point, I always buy these for my high ticket electronics. Do yourself a favor and give yourself peace of mind for the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent service Carefully The excelent technician

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Geek Squad protection for every electronic I purchase at Best Buy. You can’t beat the coverage!

    I would recommend this to a friend