Customer Ratings & Reviews

They were very kind when i had to send in my laptop when the screen stopped working, but they deemed my laptop irreparable which was strange since it was 2 months old ( i didnt open it til christmas and only used it to submit forms for school, which i havent started yet so its hardly used) and was told it would be processed as a junk out and i would get a trade in. I asked if that meant i would be getting a new laptop to replace that one, They said yes. I get to the store and they return me store credit for the device, not even the full quantity but quite close. But that is not enough to even purchase the exact same device or one i deem of equal quality as I had purchased my device on cyber monday to save some money and now i ultimately have to spend more anyway.

So far, so good. This Lenovo IdeaPad is lightweight and serves my needs,

What a added piece of assurance and somewhat peace of mind. My husband eats, drink and sleeps on our laptop. Crumbs and other debris is on the desk constantly or until I clean up the area. So this …somewhat adds a little a peace of mind of protection.

The agents mounted my tv and installed all my devices.

This geek squad protection will work great for me it’ll be great for my children because they’re always moving the computer around to go to various places in the house so it is nice to have a protection plan that I know when something happens I can get the laptop replace

Hopefullu dont ever need to use but serves purpose if need go

As always I bought geek squad and I always will! Everytime I have an issue it's taken care of and ot's perfect as amom of 3 who has accidental damage sometimes.

I had a spill on my laptop. The warranty fortunately covered the accident and I got my laptop back good as new!

I usually get geek squad protection for all of my electronics & devices. Doesnt matter what is wrong with the device, they're definitely trained & efficient enough to fix it.

Always protect your technology with the help of the Geek Squad!

I will only buy my electronics through Best buy with Geek Squad protection. It's a super easy process and they are so good at either repairing or replacing items as quickly as possible.

If there is anything I have learned about technology is that you need insurance, this is a great solution for PR.

Very good service! Had to have my screen replaced twice and got it back in less than a week both times. Very friendly and understanding!

It’s good to have , I always purchase insurance anytime I buy electronics from any place. But Best Buy geek squad is good until it’s not, meaning when you run into a issue that’s not covered

Works Great, does what we got it for, and my daughter loves it

Good warranty, although no damage has happend! Very good to have.

Good protection plan, always keep and be worry free,

We have boughten enough of the warranties from best buy to know that they are great.

Got 3 years of protection, on my new laptop, and I had use this in the past, Best buy is the best on the insurance programs, when I had used i go to customer service, no questions asked, they just replaced, I have a lot of confidence with Best buy..

Seguridad y protección garantizada en cualquier momento