Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11951 reviews
(11,951 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 3 out of 5 stars
Kind but couldnt fix my hardly used device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very kind when i had to send in my laptop when the screen stopped working, but they deemed my laptop irreparable which was strange since it was 2 months old ( i didnt open it til christmas and only used it to submit forms for school, which i havent started yet so its hardly used) and was told it would be processed as a junk out and i would get a trade in. I asked if that meant i would be getting a new laptop to replace that one, They said yes. I get to the store and they return me store credit for the device, not even the full quantity but quite close. But that is not enough to even purchase the exact same device or one i deem of equal quality as I had purchased my device on cyber monday to save some money and now i ultimately have to spend more anyway.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Lenovo 15" IdeaPad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. This Lenovo IdeaPad is lightweight and serves my needs,
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Cover-Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a added piece of assurance and somewhat peace of mind. My husband eats, drink and sleeps on our laptop. Crumbs and other debris is on the desk constantly or until I clean up the area. So this …somewhat adds a little a peace of mind of protection.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv fast and quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv and installed all my devices.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
This geek squad protection will work great for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This geek squad protection will work great for me it’ll be great for my children because they’re always moving the computer around to go to various places in the house so it is nice to have a protection plan that I know when something happens I can get the laptop replace
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
My review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefullu dont ever need to use but serves purpose if need go
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
always get geek squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As always I bought geek squad and I always will! Everytime I have an issue it's taken care of and ot's perfect as amom of 3 who has accidental damage sometimes.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Damage Insurance is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a spill on my laptop. The warranty fortunately covered the accident and I got my laptop back good as new!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is the best squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I usually get geek squad protection for all of my electronics & devices. Doesnt matter what is wrong with the device, they're definitely trained & efficient enough to fix it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad necessity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always protect your technology with the help of the Geek Squad!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad repairs or replaces fast!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will only buy my electronics through Best buy with Geek Squad protection. It's a super easy process and they are so good at either repairing or replacing items as quickly as possible.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thank you for insurance!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If there is anything I have learned about technology is that you need insurance, this is a great solution for PR.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fixes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service! Had to have my screen replaced twice and got it back in less than a week both times. Very friendly and understanding!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good to have , I always purchase insurance anytime I buy electronics from any place. But Best Buy geek squad is good until it’s not, meaning when you run into a issue that’s not covered
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Christmas Present
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great, does what we got it for, and my daughter loves it
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Would Recommend.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good warranty, although no damage has happend! Very good to have.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Be safe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good protection plan, always keep and be worry free,
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
HappyCustomers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have boughten enough of the warranties from best buy to know that they are great.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best buy awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got 3 years of protection, on my new laptop, and I had use this in the past, Best buy is the best on the insurance programs, when I had used i go to customer service, no questions asked, they just replaced, I have a lot of confidence with Best buy..
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protección
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seguridad y protección garantizada en cualquier momento
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend


