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Customer reviews

Rating 4.6 out of 5 stars with 11848 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 11,848 reviews
  • Rated 5 out of 5 stars

    Protection Plan worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has worked in my favor for general wear & tear. Its replaced parts on the device that would have resulted in hundreds of dollars in repairs. Which would have resulted in a new PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KTGeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far Gook Sqaud has helped each time I have asked for help after we got off to a very slow start last year when I bought my TV. Getting my TV installed was not easy and it took a number of months to finish the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe , not Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not saying i'm clumsy or that I'm prone to accidents, but, it helps my peace of mind to have protection on my electronics. For a few cents a day, I'm covered for most every type of unfortunate mishap. To me, that's a deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad customer service is outstanding I always well knowledgeable and always ready to help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. You never know what can happen. Also, support means that I can always have someone to talk to if things start going sideways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people and prices I would not go to another store for help with my computer or even advise on how to exchange or program my device thank u guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best! Anytime I need help, they are right there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was so quick for them to install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not have to use it but so glad to have it as every CS rep and tech at Best Buy make me feel good that they are more than qualified to help and fix my laptop if or when needed, or just walk me through over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have a all purchases. I am never had to use it. But i'm glad to know it's there if I need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming PC and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for gaming and all other things. The picture is beautiful and the computer runs fast. Only downside to the computer the battery dies super fast. Does not hold a charge for long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 years Geek Squad Protection plan is so worth it! It's the only way to go when buying tech products and applications. This is what keeps us coming back to Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad interaction - Chris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris listened, explained, and took care of all my questions and needs. Very professional. Didn't make me feel like an idiot for not knowing how to take my compuyer out of S mode. Very helpful and thankful for my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad checked out problem on tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy any computer items or computer without purchasing the Geek squad. They are so helpful and knowledgeable about all of the questions I have when there seems to be a problem or I just need more information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Is Perfect Wise Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad This Was Upmost Concern And Now I Can Sleep At Night Knowing This Product Is Safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this if you are hard on your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my son's laptop. He is hard on his electronics and I've used these protection plans in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase of product protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad protection with all my products. They are reliable and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Considering

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been a good decision for protection with my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my boyfriend for his birthday to cover laptop purchase. Our son accidentally wet it and was able to replace laptop. Then when replaced I purchased again to cover 2nd purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Accidental Geek Squad Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 6 months I experienced issues with my lap top pc so I brought it in to the Geek Squad. They were able to repair the system free of charge. The repair time was not bad at all.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek Squad laptop protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this when i purchased a laptop for my son. So far so good. Highly recommend.

    I would recommend this to a friend