Customer Ratings & Reviews

Even though buying a warranty for the computer was expensive, anytime I brought the computer in, I was treated with a great deal of respect and ad a valued customer. The problems were akaays fine timely. I highly recommend buying a warranty and relying on the Geek Squad

Warrenty is better than none ..in my way of work so at least its covered

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Great deal just in case! I don’t know technology at all so help is always need for me! Thank god for geek squad!

Very convenient to have when you know nothing about technology. Saves you money on repairs

I have previously used this service and it is one of the best ones out there. Anytime you have a problem you can either go to a store or online and get replacement very easily. With kids it's an absolute must.

They help with any issues you have. Even if they cant help they can direct you to help

it provides you with great protection. it got a laptop 2 years ago and bought this extended services. I got a credit for the full amount of the product price because it has issues and I was able to upgrades to a new laptop.

Worth every penny. Wouldn't purchase any electronic device without this protection. Geek Squad members rock.

Purchased a long with a new computer and it feels great to know my wife will have insurance for anything that might happen

Have not used as of yet. Great insurance to have. Kid is 10 hours away at Wartburg College, so gives us some piece.

I've never had an issue with the service. I've purchased this for each device the I buy at Best Buy.

Haven't had to use it so far. I've used them in the past and they were very helpful

The Geek squad is a great group of service minded individuals and they fixed my laptop in a timely manner.

Ahhhhh geek squad is my good too! I love this added protection and Best Buy’s service is unmatched when it comes to customer service. I will say sometimes repairs take a little bit but at least I know it’s covered.

After having my Chromebook for three weeks the screen was accidently cracked. I took it in for repair and they had it back in a little over a week. Nice job Geek Squad!

The accidental protection is a must. Had to use it the first for a broken chrome screen. They were not able to replace the screen so I got a full refund to use towards the purchase of a new

There are certain products from Best Buy like this protection I always by if the purchased item’s price warrants such. I feel better knowing I’ve got a cushion if something happens to my purchased items.

I have purchased Accidental Geek Squad Protection in the past and I have to say that they service is of great quality. I will continue to purchase the Protection Plan yearly. Excellent service. Thank you.

LOVE this little chromebook. Has a great battery life, easy to use and take with you. My ONLY complaint would be that the keys are white and the imprint a light gray so they are not necessarily easy to identify, would be better if imprint was black.