Customer Ratings & Reviews

The Best Decision you can take when you buy an electronic is Add this Protection. Never had issues with this service, they are very pleasant to help you and replace your purchase with a new device if they can't fixed. A+

How can you buy a $1400 laptop, and not purchase the Geek Squad warranty? Just the fact we have this coverage is saving me from some hair loss.

Geek squad is the best! Anytime I need help, they are right there!

Have not used this on this laptop. It was bought for a 8 year old by my son in the navy for her Christmas. We have used it for many others. They do you right.

No matter what I buy I also get extra insurance especially when it comes to electronics. I had a problem with my touch screen a while back and it took them literally 5 minutes to fix it

Agent explained with detail, and spoke clearly and understandably. He also answered all of my questions and let us know how we could follow up with the location if I had any other questions or concerns.

Worth every penny. Wouldn't purchase any electronic device without this protection. Geek Squad members rock.

This service is a must. i have been able to get the best service from the techs. They understand how and what needs to be done when I call. Go Geek Squad!

It’s always good to have good protection on your products

My yoga laptop wasn’t charging and the service of the geek squad fix it at no charge because I have the extended warranty program.

I had to use protection plan and I was pleasantly surprised how quick the team worked to either get me a replacement or credit me so I could pick out a replacement. It was a quick swap out for a new one/replacement.

Agents are very helpful both at the store and live chat. They have helped me out on several times. Wait time is very reasonable when calling. Drop off and pick up at store has gone well.

the service center sticks and items always get sent back to the stores and are not fixed properly but the insurance is worth it if you can deal with the hassle.

I’ve gotten his protection on several computers in the past and it’s always been well worth the money over a period of time you’re going to have an issue and it’s nice to have it already covered by Best Buy.

I used to never add protection to my expensive purchases, but now with almost every purchase over a certain amount I add it. Including the geek squad protection. I used this so much. And saved huge

Always good to have warranty You think you might not need it but trust me you do

Before purchasing I asked a bunch of my friends and they all told me it was worth it. I purchased it and I'm glad I did. I already came in once to get help with my initial setup for my new laptop.

The Geek squad is a great group of service minded individuals and they fixed my laptop in a timely manner.

The team was really friendly and very knowledgeable and able to support me bu identifying the problem with my computer

I have always add the protection plan to all my purchases. Is better to have it and not needed than to needed and not have it.