Customer Ratings & Reviews

Happy with my purchase perfect for my work needs..

Always necessary to buy the protection plan when buying electronics from best buy. BestBuy has one of the best protection plans out there!

Never pass this up. Its cheaper to buy the plan to protect your tvs, laptop, game console, etc than buying/or even finding a new one....

Excellent service all the time! Save time by scheduling an appointment. Warranty eliminated my stress for repairs!

I got this on my moms laptop just in case something happens to it such as; virus, cracked screen, etc.

Always love adding Geek Squad service coverage because they do great work.

Grapevine store was great to deal with geek squad. They were very informative on questions I had, and quick responders. Have used them on several other laptops we own, they do good work.

With having a teenager using her Chromebook at home and school anything can happen. Knowing that we have Geek Squad protection make us feel a lot better.

The agent solved my laptop issues.The best services given by geeks squad

My geek squad protection plan is Awsome to have. I haven’t had to use it as yet but just knowing that I Hav a 3 year warranty is just consoling. Especially knowing if something is to happen I can call on them. What a piece of mind this is. Well worth my money

geek squad always gets it done right and will keep you updated with status of availability and project.

The agents have all been patient with us. They explain things so we can understand considering we are not tech savvy!

I buy protection plans for all of the products I buy from best buy. I have saved a lot of money on broken devices by utilizing the protection plans. I love how I can bring it back even if the damage/issue was my fault.

The geek squad is super helpful and informative they knew the answers to all my questions.

This is a peace of mind knowing that Best Buy stands behind the products I purchase there.

I normally have to think twice about protection plans.....but for items like a laptop....it is almost a no brainer.....one accident is all it takes for you to really wish you got that protection plan.

Great service. Everytime i have an issue with anything regarding my purchases, the support is always around to help. Whether its in store or not

I purchased this protection and used it once already for a faulty locking mechanism on my laptop. It was probably covered under the normal warranty but this way there were no questions asked.

I love the Geek Squad crew every time. Always available to help me setup my laptops.

any priced priced item I buy from Best Buy now I always get the extended warranty because they'll replace it for free