Customer Ratings & Reviews

great protection have had to replace the adapter twice already. the only problem was that best buy did not stock the adapter.

Learned the hard way when a one year laptop got black screen of death so on this purchase I took out the plan. Hope to not need it!!

Always protect your items !! Life happens and unexpected things are always thrown our way

It works great! The only issue is the keyboard has to keep being configured to light up. It stops after a while

Agent was sure to sell us on the advantage of havinf the extra protect warranty.

I've called them on a number of occasions to help with my desktop as well as my laptop. They are always so helpful and it's is great that you can get the help without having to take your hardware into the store

I purchased this for my new laptop and let's hope I do not need to use it. Simple to sign up for and after reading how to file a claim that also seems pretty easy.

Just knowing the Geek Squad is behind me if my computer has any problems makes me feel so comfortable using my laptop.

Perfect size for my garage. Tv is clear and sounds great.

Have purchased Geek Squad for several items purchased and were always professional and provided quick service.

They are amazing at what they do!!! Very polite and helpful make it easy for you to understand

In the pat I have recieve excellent service when I have brought my stuff to them. They were able to fix the issue

When I recently purchased my laptop from Best Buy, I knew that I needed to have the proper support down the road. That security is important to my work, so having the Geek Squad behind me gives me that assurance.

Geek squad provides one of the best in class customer service, they are very quick and resolve your problem quick!

I purchased this with the recommendation of your associate and feel great about the service purchase.

It's wise to protect your device. We never know what can happened.

Great service, anytime I've had a problem Geek Squad to the rescue. Always great to have that oops backup.

I always said “protect everything” because we never know, technicians are really kind on Best Buy Nashua

First I cracked the screen. Fixed in 3 days. Amazing. Next cracked screen again and loose jack for the headphones. They could not get the part in a reasonable amount of time. Gave me a new laptop. Only hitch was I had to get new insurance on the new laptop.

The agents have all been patient with us. They explain things so we can understand considering we are not tech savvy!