Customer Ratings & Reviews

Geek squad are a good source for when I am in need of face to face support

Greek squad is so amazing and helpful That is the reason I decided to get this plan just in case there’s something wrong with my laptop.

GOOD PROTECTION FOR 1 YEAR COVERING DAMAGES FOR THE LAPTOP. GOOD PRICE FOR THAT PERIOD OF TIME

I’m glad I purchased the 3 years of additional protection for my laptop because it gives me peace of mind.

I purchased this because the Geek Squad took care of an issue I had with a phone and I decided that I would always use this service because they are very knowledgeable!

Geek protection has been a great service for me. They for the most part have always answered my questions and given me direction into the issue with my laptop.

So far so good. There has been no need to utilize this product as of January 25th.

Best friendly people to have helping you fast to help and answer questions you have

When I tell you they take care of you with your purchases, they really do

I had to use this service immediately after purchase. They were helpful and hot my laptop back to me quickly

I spilt honey ice tea all over my surface book 2 keyboard. I normally panic because that would mean I would have to buy another computer. But I was able to get my laptop sent out to get fixed.

Just knowing the Geek Squad is behind me if my computer has any problems makes me feel so comfortable using my laptop.

I'm giving this a five star review so far, and I'm hoping I never have to change it. I'm hoping it was an unnecessary purchase. Just like all insurance policies - you hope you never need to use them, and if you do, you hope they do a good job.

My son love the idea of getting his loptop fix if something was to go wrong

Geek squad helped me with ALL my laptops or computers! Would always recommend using geek squad!

Have all questions answer great timing and attention and buying for all my items

We felt this was important to have because you never know what could happen. Glad to have the peace of mind.

So thankful to get GS assistance around the clock. I don't need to worry about any type of problem that may arise. Now I can just call in to get assistance from a qualified GS member. PROBLEM FIXED!!

Very good. They are super helpful everytime i have needed them.

It was very useful when my laptop kept malfunctioning. The laptop eventually packed up but the protection plan made me get a replacement. Anyone buying a laptop from best buy should get one