Customer Ratings & Reviews

Y'all are some miracle workers. I sincerely appreciate the patience and expertise that you guys put display.

Excellent service all the time! Save time by scheduling an appointment. Warranty eliminated my stress for repairs!

I don’t even know how I’m supposed to review this because I’ve never had to use it

Haven't need it yet, glad to know I have that piece of mind. With having thins installed in a vehicle that is subject to different environments, its nice to know I have the coverage should I need it..

Such a great service. Screen had cracked. Was repaired within two days for no cost. Well worth the purchase of the plan for the value provided.

It was not clarified to me at the time of purchase that the protection is not really extended warranty. Once you use it it is gone - single use.

This plan has been well worth the money. It also gives you discounts when purchasing other products. Have used it enough to pay for itself just in discounts an guided information and updating older pc in home.

Love having the support when I need it! I highly recommend purchasing this when buying a laptop

Didn't have to use service yet. And they hadn't called me yet to see if I needed it

Haven't had to use it for a second time. If you want it done right the first time call them

I have been very fortunate so far and haven't had to have anyone come out but I di call in for some advice and got a quick and easy fix!

3 years is the best deal and protects my computer from accidental damage.

Over all their work that they did to the laptop was fairly decent but some of the things that I asked them to look over and help with didn’t get done and I had to contact tech help on my own to figure some of the things out also the timely fashion of things getting done

Reliable support, very helpful and supportive, excellent value.

any priced priced item I buy from Best Buy now I always get the extended warranty because they'll replace it for free

Brought sons laptop in and no issues getting the appointment or trying to solve the problem. It was a good investment on my purchase.

Bought an expensive computer that started having audio hardware issues within a month if it ending. Geek squad sent it off and repaired it for freeeeeeeee.

I received excellent assistance from the squad. They were very helpful in getting the protection set up. I was impressed with the patience of the squad member. I am not the most computer savvy person.

If you want a great product always buy from Best buy

I accidentally damaged my laptop's screen, after repair was not an option, i received store credit for the value of my laptop to get it replaced, A+ service