Customer Ratings & Reviews

The Agents replaced my laptop screen. The Laptop did need to be sent out for the replacement. They did this in a timely manner. Thank you for you Great Work.

a protection plan you cant pass up. Geek squad is the absolute best at what they do. No hassle. I bought this plan for a Chromebook I purchased for my grandson.

Don't buy anything without added protection electronics break down all the time

I love their service and the range of what they cover is amazing. I recommend anyone getting their warranty to protect their products

It is a great protection,it covers most of the normal accident that could occur yo someone

Glad to have the extra coverage. Geek squad can be expensive if utilizing services without the insurance.

The agents helped me troubleshoot and take care of updates

Definitely needed to protect your device. A must.

always get geek squad protection for new computers. It always comes in handy

We buy a geek squad plan on most products we purchase from best buy. Have not always needed to use it but so grateful to know the option is there. When I have needed to call geek squad for help on a product I am always happy with the assistance I receive.

Brought sons laptop in and no issues getting the appointment or trying to solve the problem. It was a good investment on my purchase.

I've called them on a number of occasions to help with my desktop as well as my laptop. They are always so helpful and it's is great that you can get the help without having to take your hardware into the store

They were very kind by helping pick a laptop that best fit my needs and made an easy purchase for me!

The warranties at Best Buy are great, i never buy anything without getting the warranty...!!!

With my high school kids needing laptops you must have some protection knowing how kids are with electronics

Geek squad provides the peace of mind knowing help is available if needed.

Such a great service. Screen had cracked. Was repaired within two days for no cost. Well worth the purchase of the plan for the value provided.

This is really useful just Incase anything happens to it I recommend it

I bought it when the product was on sale so it wasn’t breaking the bank for me. Good service and sense of relief

Guy was really good at giving advice on what laptop to got with