Customer Ratings & Reviews

I am extremely pleased with the laptop and Geek squad protection. Great price and great quality product!!

Loving this one covers all my computers and I have three one being an oldie but goody. Already used it plus ease of getting things repaired at reasonable price

feel good about if i need help i can get help, and i will ask for help if my grandson is not available

This saved us when our recently purchased computers sound went out. The geek squad helped to try to fix it and then replaced our computer for free. Worth the protection

Geek Squad covered both my computer and laptop and I'm very satisfied with their service. Since my computer skills are ok but not excellent they were very patient in answering my questions.

Took care of my laptop when damaged, easy & fast service

I'm glad I bought this protection plan. I feel safer knowing that my laptop is covered by Geek Squad and that if something were to happen, it won't cost me an arm and a leg.

Purchased the extended service for the Acer Nitro 5 gaming laptop. I figured since the laptop is being used by my 13 year old son, it is a good idea to get the extra protection.

I got the protection for 3 years so I wouldn't have to worry.

Great Chromebook looks good definitely recommend if you are looking at something in this price range.

purchased a laptop for my husbands birthday at Best Buy and so far have not needed any repairs but am glad to have it if needed. Geek squad protection is good to have

Good service, good deal. I feel protected if something goes wrong

The one thing you need when you need it. This is your best investment.

I really can't rate this now since I thankfully have not had to use it for my NEW laptop !!! Gave a rating based on my use of Geek Squad for many years for other items.

The Geek squad protection is great. I know from past experience that they take care of you.

I really cant answer this one as i haven't figured out to get it downloaded to my computer. I need to call and ask but have been so busy i haven't had the chance.

We recently bought our first ever laptop computer at Best Buy and we are very satisfied with knowing that our laptop will be covered for 1-year!!! Glad they offer this service!

Worth getting in case ANYTHING were to happen to your computer accident wise

I used to get a cheaper laptop without extended warranty and have to replace it more often. Usually those models were not sturdy and were not equipping with standard features I need. The warranty though costly really gives you peace of mind.

This is a great to have when you buy a computer for your child. If anything happen you can always take it back to the store to see if it can be fix my someone from the Geek Squad.