Customer Ratings & Reviews

We are very happy with Best Buy service, they provide excellent customer service and support. Will always go back for any electronics at Bestbuy.

Two more years baby, you gotta love that! Make sure you always get this.

Easy to use protection plan. The price went down as so did some of the services but ut still is a good plan.

Excellent service when speaking with someone at the store of purchase, but not if speaking with someone from another country. They are not knowledgeable of the product and cannot understand you and you cannot understand them.

Never used the 1 year guarantee because my mom loves the laptop

I actually had an accident within 30 days of my purchase. Geeksquad stepped up and showed out! Hassle free repair with a short turn around. This service is totally awesome!

I hope that I never need it, but knowing that I am protected against drops and spills gives me piece of mind. Accidents happen sometimes and at least I am protected 2 years.

Purchased with ease knowing that my equipment would properly be protected by Geek Squad :)

Never know what can happen to your laptop around kids. Haven't had to use it yet

Extra protection for new touchscreen laptop for my teenager!

Got the service when I bought my chrome book and could use the services for a total of three systems and called them with an old laptop that was not working right. They still worked on it and got it up and running. Wow what a deal.

I purchased the additional protection with Geek Squad to be sure I did everything I could to protect my investment...now nearly two years later I'm happy to say I never had need to use it.

Have purchased before and it comes in handy! Will never purchase technology without!

Have this helps reassure me that if something happens I can’t get my computer fixed.

Gerk Squad is good to have, especially when you are on a budget. We all knows things happen at times and occasionally break down. But with Geek Squad the will either fix it or replace it.

Geek squad will be your best friend when an accident happens to your purchase. Haven’t needed it myself but am glad I have it!

As always I won’t Purchase an item without the warranty service! Never fails. The team replaced my laptop after finding that it count be repaired.

GSP is great, especially the ADH plans. All accidents are covered.

Personal Very good Representation in technology. Help with choices of plans. I purchased the 1 year protection.

Loved having this it's the only reason why I buy from Best buy because of the geek squad