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Customer reviews

Rating 4.6 out of 5 stars with 11866 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 11,866 reviews
  • Rated 5 out of 5 stars

    So helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is super helpful if you are not tech savy lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In good hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used em yet but if you read the terms, you're in good hands!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that they came up with a plan that covers everything you buy..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use this, but I am confident that if I did I would be able to use it! It is worth it for the risk of an accident!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service at its finest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any issues we ever have with our laptops and electronics Greek Squad always worksvit out. They are thorough, professional, friendly, and accommodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Sleek, and compact, yet the screen seems huge. The built in camera is excellent,a s well as the sound. The picture is super clear, and has great detail. Best computer I have owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use it yet but I appreciate the sales associate’s thoroughness of explaining the benefits of each tier to help us choose a plan that caters best to our specific needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can't handle Alienware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Dell computers exclusively. One of their products, an Alienware desktop, could not be repaired by the Squad. It also couldn't be repaired by Dell without costing an arm and a leg, so I simply bought a new one. Otherwise, the Squad is extremely helpful and they can repair almost anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion everyone should get a protection plan. It covers everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion everyone should get a protection plan. It covers everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion everyone should get a protection plan. It covers everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I need help with anything electronic, GeekSquad is helpful. Large and small appliances are also no problem for GeekSquad.?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase at a great price. I look for this item everywhere an it was way expensive but wit best buy I get a great deal. Cant' wait to keep purchasing from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the service yet but I feel much better knowing I'm protected in a bad situation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use this yet for this laptop. Over the last several years We had the protection on a different laptop that had a bad water spill. It was fixed very quickly and worked as good as new.very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this protection for my electronics. I have used it as my husband is not always good with using or taking care of a computer. The Geek Squad are so helpful and accidents do happen but you will always have peace of mind!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them before. For the most part they are pretty good, but some of the people they send out to the house are rude and unfriendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best plan ever they take care of all you devices at the store and at home. Came to my home for free several times and set up my devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SE Walker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only get the GEEK SQUAD for the protection on the device. I have never had to use it for any tech support. I don' usually get it on higher priced item, because I never have problems with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great decision to purchase the protection. laptop was damaged while traveling to NY. Was able to get it repair at no cost and saved $$

    I would recommend this to a friend