Customer Ratings & Reviews

gotta get this if you are spending big money on a laptop. will fix or replace if you break your laptop with a no questions asked policy

I don't buy computers or tech gear anywhere else because of this protection plan. I do think it's expensive and overpriced. I have used it for repairs and have met with varying success on them actually fixing my stuff. I've had laptops sent out & replaced. My dslr camera was shot and after 3 repair visits, still doesn't work. They do give up a bit too easily on fixing some stuff which is annoying. I'd almost prefer they just replace stuff now but that gets complicated with computers. I do think a service plan is a must for new tech with kids around but I wouldn't say this is the best plan out there, they fail at getting stuff fixed sometimes. Be prepared to hold your ground & wait a lot. Pay attn to when it expires. I tend to get 2-3 yr plans if I can afford it, 1 yr just doesn't cut it.

Good protection plan. This plan is affordable and a good value for the money.

Amazing Laptop And Reliable Service For Basic Needs!

They were professional and attentive. They followed up with me and answered all my questions.

I cracked my laptop screen and used the geek squad service. The service is excellent. However the service does have a cap price. Once the cap price is reached and the repair is made you will no longer have insurance.

It's exactly what warranty I wanted and didn't bother looking at any others.

It is better to have it and not use it, than to need it and not have it

Even though I have not had to use the Geek Squad Services yet as I have only had this laptop for 2 months, I am very glad I have this protection service available.

If you have teenagers, or accident prone, this is a MUST HAVE!! They have always done good work! Cheaper than replacing

Peace of mind for running a business on a single laptop.

Big believer in you get what you pay for. Always worth having extra protection should something so wrong.

We found that the Geek Squad Protection is a great value that covers the electronics that we purchased from Best Buy.

care free protection!!!! i will always buy best buy protection plans. It is very useful and worry free to have my stuff on vacation and other travel

Definitely exactly what I need because I have kids

would recommend getting a warranty for any electronics. Everyone is very helpful and kind at every location I have got to.

Geek Squad has always had the answers for my questions. Service usually very quick.

This service contract is worth the cost. I had a problem with another item purchase and it was handled without any problems. This is a great deal.

I have used the services Geek Squad has to offer on several occasions. No matter what predicament I find myself and my computer in, they have always successfully helped me out. I am so grateful for our geeks.

Excellent for my kids. They love working in this computer. Really Soft and comfortable.