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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 11,875 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use this service yet, but it proved most valuable in the past—quick, honest, and reliable service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope it works when needed...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan based on the reviews I read on the laptop I recently purchased. I only gave 4 stars because I like the idea of what they’re selling & the protection but, I haven’t had to use it yet. If there’s ever an issue, I’ll be certain to share my experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rocky3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty was a good to have in case you needed it. We ended up not using the warrant but it was good to know we had it. Always good to have a back up warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do NOT skip the Geek Squad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased Geek Squad Protection on all of our electronics & appliances from Best Buy. They make it easy if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need for computer definitely just in case since mine seems to act up I can access this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Geek Squad Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to utilize on this product but have had to use the Geek Squad with other products in the past, which proved to be very valuable to me as a consumer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have to have. So far I everything’s working good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and great value and great price thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the added protection option they make available to us with youth in the house this is best for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty that fixes everything that could go wrong, including the stuff you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use the geek squad because the computer has not had any problems. But the knowledge that it is there if we need it is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to cover my Lenovo Chromebook. Haven't had to use the protection but it's nice knowing I'm covered if anything should happen. Small price to pay for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I Purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have since my Chromebook is freezing up already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this product and never got a chance to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the Geek Squad Protection because we have found it to be so reliable....they always provide the best service ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully you don't have to use this but if you need it... it saves a lot of money and Best Buy has a good repair record with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was helpful guiding me with making the right choice for my warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely necessary to buy if you're buying electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a gaming laptop and I dj so I was worried about damage. This covers accidents and faulty hardware so if you get an open box with less warranty this is a great way to protect your investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really a best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved me when my daughter broke her computer screen. It takes all the worry out of her taking her computer to school. And, if I have something that goes wrong with mine, I don't worry about taking it in.

    I would recommend this to a friend