Customer Ratings & Reviews

I have always bought this coverage plan...I have never used it before BUT last month I had to use it...The best and easiest coverage plan to use and have.. as simple as 1-2-3. File a claim, wait, pick up. ,

Read the fine print. If they decide, at their discretion, to replace the covered item, rather than repair it, they will issue you a store credit for the amount of the original purchase. However, the fine print states that in that case, their obligations for the extended waranty ar3 fully satisfied. Meaning, while you will get a store credit to buy a new device, your new device will not have the extended waranty. If you want that, you will need to pay for it again again. Basically in my case, i prepaid $309 to allow me to return my defective machine after the return period expired. I have a new machine, but i have no extended waranty, and less storage due to pricing and feature differences for in stock items. The terms stated in the simplified description are misleading and i do not recommend this service.

Nice to have the backup of geek squad at your fingertips

Having some sort of warranty on products comes in handy.

Glad I have this service. I had it on the last computer and had to use it due to the screen cracking. I had no issues bringing it in and getting the needed service.

Great service for a great price. A must buy for protection

I have had Geek Squad Protection with all of the devices I have bought from Best Buy. I have an issue walk right in with the device and the Geek Squad handles it.

I wish it was this price for a longer duration of time. People are usually extra careful the first year they have the laptop, it’s after that when things go downhill and by that point it’s too late to use the service

Very good deal and much needed. Will do as describe.

geek squad can fix and replace electronics with no issue. They swapped my broken Nintendo switch before and I use them for all my electronics cause I have kids at home

It’s great to have geek squad. I recommend it all the time. Yep!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! So get it! Every time get the geek squad

The accidental protection gives me peace of mind knowing that Best Buy is behind it. Now if anything goes wrong I am locked into great protection and satisfaction. Thanks.

The installer answered ALL my questions and concerns. Geek squad service is a must have. It would be a mistake not to have. Treadmill

Use this for the price! This is a great addition to protect your purchase.

I'm always impressed with Geek Squad. Definitely worth having. Repairs cost too much without it!

I havent broke my computer yet so that’s good, but the service is nice to have

I will never NOT buy the protection plan....trust me it is SO WORTH IT! My Microsoft Notebook started having issues and the protection plan took care of it!

Geek Squad is always down to help and assist with any problem great job guys.

This is a must especially with the COVID home schooling. The days of telling kids they can't eat or drink while on the computer is over thanks to home school

This geek squad protection is awesome I just take my laptop in and they fix it it’s priceless and great to have if you don’t know much about computers