Customer Ratings & Reviews

Always great in helping with issues and servicing when needed.

Always get the insurance. Best Buy is so helpful with jt

My new laptop was crashing alot and they told me it was a lemon and they didn't doubt me or even check out my laptop. They just gave me a new one. It took a few minutes.

Geek squad is such a great thing to have. This is my second time purchasing an item with geek squad protection. Can’t buy an item without it!

Best laptops ever . I never had. Its worked like the apple tablet . Touchscreen. Easy to manage and best for school and work

They offer repairs for little to know cost, depending on what needs to be repaired. They offer discounts on some purchase's warranty. And etc.

I bougth this garantiy to my soon is perfect to school.

Geek Squad is the best follow up care around and well worth the investment in making sure your product is working at it’s best level of efficiency!

The geek squad is useful at times but it takes way to long to get items back. I had a problem with a part that showed up on the screen and instead of showing me they sent it off.

Works awesome love that changes into a tablet. Would highly recommend.

I have not used th Geek Squad yet, but i am sure they are knowledgeable in the area of Computers

I think it is good but havent used it yet. I forgot I had this and had to pay another company to fix a virus. Wish I had gone through Geek Squad

Had to make a return. It went good with no problems

Tried several, but liked this one overall. Quality and price can’t be beat.

Geek agents have always been very professional and well trained in all aspects of computer usage and technical issues and solutions to problems.

I have yet to make use of the service (thankfully); but knwoing I have support and knowing that they are usually competent (from previous experience) is simply excellent.

Love the geek Squad warranty, I would buy with every purchase

I would highly recommend purchasing the extended warranty with a laptop purchase. Even if we never need the service, you are eligible for one battery replacement which makes the cost of the warranty worth it.

Glad I had this when my new Dell laptop died after only having it three months and had to replace it with an HP. No questions asked, replaced it immediately.

It's very simple, let the Geek Squad handle any issues you may or may not come across. Kids spill on your new purchase? Call the squad, they will get it taken care of!