Customer Ratings & Reviews

The support of Geek squad is excellent, when the laptop is broke they fix it inmediatelly.

I haven’t used this yet but i’m sure the warrantee will work well.

Buying a computer from best buy is great way to get squad protection. Anything goes wrong with computer they are there to help getting it running again.

Had a chrome book hinge snap and crack our a screen after 1 year. Got a full replacement from it, so of course on the replacement we got warranty.

Hope I never need to use it but it is a great and safe purchase - I consider it a reasonably priced cushion of security just in case I need it!

These guys(and gals) are amazing! Super friendly and helpful!!

I got this plan to make sure my laptop is safe. It's a good plan to have because you're sure that you don't need to worry if your laptop breaks.

Without a doubt, this is worth every penny! had a device Crash on me and they bent backward to correct the issue!

My computer started acting up, so used my plan to get another new laptop without any hassle. Love covering my stuff with BB plans!

Never thought that this would be worth the money until water got into my laptop and could not be fixed. This protection plan was worth the expense.

This has been so useful, one of my laptops has had three separate issues and the Geek Squad has repaired it without flaw every time.

It seems like every product that I purchase with the Geek squad service plan needs to be repaired or replace before the end of the plan. This is a great money saver.

We always buy extra warranty’s on all our products from Best Buy. We have a child and accidents happen. It’s always worth the money.

This service I have not had to use this time. But when I have used previously, the Geek Squad team was very helpful.

The warranty service plan has been so helpful.I know if anything happens I can trust geek squad will take care of it for me in no time.

Helped with windows 11 not downloading correctly leaving wifi missing

The option to have your gadget looked at incase of any unfortunate accidents is very much handy. The price though can be decreased as it seems a bit expensive and also the collaboration of geek squad with different companies to provide an extra year of warranty apart from the manufacturers warranty would be greatly appreciated. For example, i bought an ASUS laptop which already comes with a 1 year manufacturer warranty, incase i want a geeksquad protection it's best if I could avail it after that 1 year ends rather than during the same time my manufacturer's warranty is present.

I got this for my wife’s laptop in case anything should happen. Knock on wood I haven’t had anything bad happen yet but I’m glad I have the protection.

It's always a good idea to buy a protection plan. this plan has came in handy when I've needed It the most. Geek Squad has help me out with a lot!

Great protection when needed! Everyone should buy this watch