Customer Ratings & Reviews

Great service offering peace of mind that if anything happens to my laptop it is covered

If you do not purchase Geek Squad, you are an idiot. The amount of assistance that the Agents can give you with your machines has no equal.

I walked in with my laptop, not knowing you had to make an appointment beforehand. They were happy to squeeze me in and did a great job!

They really helped me out with my broken laptop. I love how they update you on every little thing that was happening.

I will always get the protection plan!!! No question about it

I'm enjoying the coverage from the service; consumer service is extremely nice to you!

Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

Never had to use this but I like knowing that I have it! Considering I have a smaller laptop that is a 2 in 1, I wanted to be able to protect it.

geek squad delivered and installed my tv with a wall hanger

Very helpful and knowledgeable. Willing to walk you through step by step instructions and they make the process extremely easy to understand!

like having the insurance so if anything happens we a covered

Easy to bring in the laptop and fixed with no questions asked

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

Haven't had to use it, thankfully. Would recommend on expensive purchases and/or purchases above 100. But, I can't tell you what to do so, either get it or don't. Your objects are in your hands.

I always recommend purchasing an extra warranty on expensive electronics. Need to protect your investment.

Definitely worth having! The Geek Squad technicians are knowledgeable and very patient. This is money well spent!

This is not my first Geek Squad. I buy all my electronics from Best Buy because of the effortless use of the warranty.

There is not an electronic I would not entrust to geek squad

I know that if I need assistance it will be available. Gives me piece of mind also if I need tech support I will be able to get it immediately.