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Customer reviews

Rating 4.6 out of 5 stars with 11883 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 11,883 reviews
  • Rated 4 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I have protection just in case anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good thing to have coverage for the things you buy. You never know when or if you'll need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another timely purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well needed purchase. 1st year College student Learning things on his own. Not the most gentile with Appliences. Once again a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this to be a wise investment, and has proven invaluable to my for my laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in the event something goes wrong. Thankful that I haven't had to use it yet but all experiences in the past with this service have been amazing! Quick, complete and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan covered my son’s Chromebook replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the extra protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went back into the store to purchase the protection and we feel so much better with the additional coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't neededto use the protection and hope not t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection because my other daughter dropped her laptop twice with no protection. So if I need to use this protection on the new laptop I hope it will save me some money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek service my appliance everything is good. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not about to get the protection but the employees there convinced me and say they will help me if anything happens with the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They took care of me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I needed to use the warranty Best Buy stood by me and took care of me. What else could ya want.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're happy that we could help you out. If you have any questions, feel free to reach out!

  • Rated 5 out of 5 stars

    HappyBuyerHighlyRecommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure which one to get. I discussed it with the Best Buy Sales rep. I got the best one for my needs. I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used to the in-store and online remove services with excellent customer service. Very easy to use, friendly and knowledgeable staff, and quick resolution to issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my alexa in my car!! Really convenient. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always a good idea to get this because you will never know. You pay more but it’s worth it in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ⭐️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had this for my laptop. is always good to have it. you never know what could happen. covers a lot of things. based on previous experiences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it just in case, knock on wood never used them yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for any appliance purchases and electronics Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must now days to keep a protection program on your computer . The geek squad has always been a good protection plan to get

    I would recommend this to a friend