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Customer reviews

Rating 4.6 out of 5 stars with 11884 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 247 Showing 4,921-4,940 of 11,884 reviews
  • Rated 5 out of 5 stars

    Always buy accidental coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy accidental, with small kids at home accidents happen and geek squad makes it easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backed and protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that I’m backed and protected is everything to me! I love knowing If I ever have any issues within my 3 years of protection that I will be well taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cynthia was the best at explaining the Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased it but best investment for any Best Buy products. Geek squad is always helpful whenever I’ve had a question or use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this protection plan it saves my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for laptop protection and we have less worries about your laptop . This gives such a relaxation and is tension free .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agent shared valuable information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so good at instructing us on how to use the computer, it made this the best computer buying experience ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service. Must have for electronic device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has serviced my laptop remotely and at the store, each time performing above my expectations to resolve the issues. I especially like the same day service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    disaster plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well this is a wait and see item if it fails or breaks then well see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got extra protection for s chromebook. Kids use it for school so since accidents happen it seemed a good idea to have this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never needed them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my new laptop. But never ended up using them so can't really say whether they're good or not. It was nice to know though that I could call them up if something happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my honest opinion, the two year is worth your money value rather than the one year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't usually opt for protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use it yet. But offers peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy warranties for one year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy service warranty for a year to be sure computer works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy my electronics from best buy because of the Geek Squad protection plans. Great value and piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have protection for our expensive devices. Peace of mind is priceless! Can't go wrong with a little extra protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a service that I would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price. It has come in handy when I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth purchasing if you buy more than 1 electronic from bestbuy, pays itself off in time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it very much to my surprise .. it has done everything i wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad transfer my data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spilled a drink on my laptop, and I had to buy a new one. Geek Squad was able to transfer data from my old one to my new lap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent on accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son will have his computer for the next three years in college and not have to worry about having to replace it with this production

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store employees recommended insurance for all my electronics. Yes, ill recommend this service to everyone who shop at BestBuy

    I would recommend this to a friend