Customer Ratings & Reviews

Purchased my first computer and being rather clumsy , I purchased the two year accidental geek squad protection for my laptop. Probably the smartest purchase I've ever made.

For a monitor used eight to ten hours each day, it is smart money to get the 3-year accidental protection.

Bought this for my mom when I purchased her laptop even though she doesn't believe in purchasing additional insurance.

It’s always a great thing that Best Buy offers protection on all devices

This extra protection can come in so handy when you have issues and need the support.

Got this on a laptop for my 13 year old son. Haven’t had to use it yet. Knowing my son, I’m sure I will. Happy with purchase

I haven’t used this yet but my mother has and they did a amazing job helping her with swapping the broken laptop for a new one!

Geek Squad Service has Alyssa, fir me, delivered, and issue corrected the First time. Communication as to status is great as well.

My grandson goes through IPhone screens like they are candy. Knowing that I have the Geek squad in my corner for his new laptop definitely gives me a sense of relief!

Geek Squad service is the best thing I purchased. When my pc starts slowing up I just call and they get in and do their magic!!

A little pricey, but necessary as electronics don't seem to last these days. I hate the make appointment thing. Shouldn't have to wait days to bring a broken product, then days for them to ship to repair, then days, and more days to hear anything.

Geek Squad protection adds a level of comfort knowing that your big tickets items are protected against mishaps.

It is always best to get some warranty/coverage for a device as accidents tend to happen

They basically recommended a upgrade..not much on this one.

This has been great. My son drop his laptop and no run around fixed, and repaired for free. A must purchase!

Knock on wood i never have to use it but in the past it has been great

Great customer service and fast response! Very knowledgeable atleast with who I worked with!

Highly recommend for any electronics. I've had to use Geek support on items before and the service has always been excellent!

We always buy geek squad protection when buy items from Best Buy.. they have never let us down! I purchase big electronics only from Best Buy for this reason

I’d only buy this if you can keep track and make sure to use it before it expires.