Customer Ratings & Reviews

I love that they've extended their amount of devices to be serviced now I'm able to share that experience with my family

Love that it covers items purchased at BestBuy this are in your household.

Oh my you must protect your inestments akways. An accident or malfunction can happen at any moment.

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

this is perfect for my daughter, you just never know when you may need the geek squad to the rescue.

Im a long-time user of this service I’ve always add it to every purchase when available great service great price

This protection plans are very good and reliable for protecting your items, this is why I shop at best buy

I'd highly recommend everyone to purchase the geek squad protection plan. I have it on all of my devices and I love it!

Will use the Geek Squad service if need be. It’s always safe to get protection for your products.

Better to be safe than sorry when owning a product.

Better safe than sorry. Why not throw on a warranty

Came in handy almost immediately. Great to have this as a back up for the computer when working from home.

I always add the protection plan whenever I buy anything electronic, saved me lots of money knowing they will fix anything that needs it without any hassle.

I decided to go with the coverage and im glad I did. I have an issue and the Geek Squad guys took care of it quick! Thank you

This is the reason I buy products from Best Buy. Coverage is great and dependable.

The online agents clean my computer, have done install in my home at a reduced rate and are all very knowledgeable experts.

I feel the warranties are costly. But I also feel it’s needed. So unfortunately I overpaid for peace of mind.

I purchased the Geek Squad Protection so that I can cover any problems that I might have with my laptop. It just made sense that I would take the 3 yr plan.

this is SO worth the price - I hate fiddling with electronics and this makes my life just easier

Pretty good value for the service. Did not have to pay that much and the laptop i bought is covered for 3 years.