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Customer reviews

Rating 4.6 out of 5 stars with 11893 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 11,892 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it is affordable definitely good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service, great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty, best service for the devices you pay for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassurance and Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate knowing that I have the Geek Squad to help me and keep my electronics running smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them just yet, but they were great in the store qith helping me choose a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this on my laptop when I screen crack, they couldn’t fix it so the replaced my entire laptop at no extra charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job, Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've already gotten good use out of this service for several devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depending on what you buy and if you can spare the extra money, this goes a long way in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my computer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents who help me with my devices check in and pick up were very well mannered Andrew and Jonathan. Thank you both

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that for the price that I paid for Geek Squad, it is not worth it. I would prefer to have a plan that allows customers to replace items with newer items. Especially for the product a customer pays for. Overall accidental protection is great but is not really used for those who are very careful with their items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad Accidental protection plan for our laptop purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting the GSP on my stuff. Returns are quick and painless and are always very hassle free :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love getting the GSP on my stuff. Returns are quick and painless and are always very hassle free :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need the expertice to set it up and maintain my technolgy. What good is having technology if you don,t maximize it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DON'T HAVE TO WORRY ABOUT MY PRODUCTS FOR 3 YEARS. THAT GIVES ME A PEACE OF MIND

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time u buy some it’s great to have a warranty and best buy has great low cost warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet, but I have had Geek Squad on other products and have not had a problems with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wonder if extended warranties are a good value. A cracked screen or one battery change and the plan pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This protection is good when u have kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 4 year old son so this was a must have. I take it to them and no questions asked they just repair it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope we do not need to use this but seemed like a good idea to have for a computer that was going to college. Covers everything but being stupid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't risk your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it is not a very expensive computer, it is worth protecting the investment.

    I would recommend this to a friend