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Customer reviews

Rating 4.6 out of 5 stars with 11894 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 305 Showing 6,081-6,100 of 11,893 reviews
  • Rated 5 out of 5 stars

    GREAT PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOR A COMPUTER IT IS WORTH THE PROTECTION. SAVED ME HUNDREDS ON MY DESKTOP THAT I GOT IT FOR LAST TIME.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have NO idea if the anti virus protection is installed on my lap top like they said they were doing. It doesn't ever tell me that a check was done and I don't even remember what the program is called. I was not impressed with them "pushing" this whole program on me to buy for about $300. It was total tech support but no one can understand English when you get on the phone and you wait forever so it's pointless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the new tech and expensive stuff, I always add the protection. Really worth it when the worst happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It allowed me to get a replacement laptop when mine was damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad it was recommended and offered. The sales associate was polite, knowledgeable and not pushy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to know if I break my laptop in 2.5 years it’ll be covered or replaced at full cost :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent help me out with all my electronics when ever I had difficulty, they are fast and easily understandable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your cpu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must to protect your laptop and computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some reliable to call for help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have someone come to my house for technology issues when I can’t figure it out myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to know you have the coverage in case of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this protection with all my devices. Is great and costumer service works fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it I heard it’s good and give you a brand new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Geek Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope i dont have to use it. i have bought geek squad plans in the past. sometimes the staff at BB are good to deal with and sometimes not so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ask for the geek squad protection plan every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan has proven to pay itself off multiple times, don’t opt out of this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved me a lot of money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting this protection. It has saved me a lot of money on my purchases!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Happy to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent - no issues whatsoever. High quality product that I Would recommend to anyone who has purchased a high Dollar piece of hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection to have. Covered me for an unexpected accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I have not used this but when I do or if I do I know it will get fixed because they got my back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with having the extra coverage for the Geek Squad. They are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is good to have protection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because nothing protects you like Mayhem. But even Mayhem needs protection. And that's why you buy this service.

    I would recommend this to a friend