Customer Ratings & Reviews

THIS Protection is something you need the Salesperson was awesome and no pressure in getting this product

Bestbuy geek squad service so good, my computer broke, they find out problems send me new one

5 PC LT last 25 or so years and Squad folks have saved me and info several times. Great product support.

Very sufficient thus far.Does all the necessary things that i purchased it for.

Never had to use this but from my experience i had no problem with insurance claim

recommend. Quality and sound are amazing you won’t be disappointed and it’s a reasonable price too

Great value to have love best buy period I purchase alit of electronics from them

My hard drive crashed on March 27th, I called for service and was told a box would arrive in a couple days. It didn’t so I called back after being on hold and having a rep call me back I was told the same thing a box would be sent out. Guess what no box showed up so I called this pst a Wednesday April 8th. I spent 4-5 hrs trying to get through to someone my call was answered twice but they picked the phone up and hung it up(Very Professional) . Each time I had to start the process over hence the 4-5hrs wasted of my day. The rep assured me I would have a box at my door in 24-72hrs that would be by the end of the day today is 72hrs guess what no box. I need this laptop so I can work from home and not take the risk of contracting Covid 19. We are three weeks in and I can’t even get a box sent to my house to return a item that I purchased the warranty on. So now I need to escalate this to whoever is next in the chain because nothing is being done with my case # 251350862.

Always have to get the protection plan. Good to have. Has came in handy for me in the past.

I've used the service! Its a good thing we had it!

Took a while to get my electronic back but it was great!!!! It was fixed, no questions asked!

This warranty works for my computer accident………………

A must have if you are purchasing item at Bestbuy! Great service if you have to use it.

Dominic is the man hooked me up with my silly requests

Excellent and beneficial product which I recommend.

Ive used this before and it pays to have some kind of protection and support.

You need a protection plan, to protect your device. By accident, or something else that might happen to you, or someone might be careful.

I always purchase protect by Geek Squad because it is worthwhile.

Always gotta get the protection cause you never know what can happen. Haven’t had to use it.

The Geek Squad Protection plan is well worth it. They are always there to help when you need them.