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Customer reviews

Rating 4.6 out of 5 stars with 11902 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 11,902 reviews
  • Rated 5 out of 5 stars

    Nice price laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gret laptop for teen. Chrome books weren't enough for my teen but this does the trick.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Glad I had Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About six months into having my laptop the touch screen as well as the pen stylist stopped working, A year and a half after the purchase I started having problems with the screen freezing up on me. It went for repair with geek squad twice. Afterwhich I was able to return the laptop because it was within two years of me purchasing it. Thank goodness I had Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you need this in order to have a device fixed, i highly recommend getitng it with your device purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why wouldn’t you trust them and buy this it’s a win win

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice protection and service. I will buy it again for all of my electronics devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Geek Squad is wonderful! Very helpful and knowledgable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have kids and geek squad is perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have kids and we need geek squad. I love fact that I have 1 accidental geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. Never had an issue getting items repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have coverage for any issues. Glad I haven’t had to use it though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's for insurance protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The three-year accidental protection is not cheap but is like an insurance protection. It is comforting to know that my daughter's computer will be cared for if an accident happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helps!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Geek Squad! They have proven to be helpful and professional!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always amazing at walking you through what us going on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend obtaining the full geek squad protection w total tech support... ya never know when you need it! Have and will myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty to have for my new laptop, great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Would recommend to anyone who wants a good product. Very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love best buy warranties.. I have this on multiple items and love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got Kids?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to not need this, but I have used it on a previous device and I'm glad I had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great, easy start up, work s great, recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy insurance is a must have. Even if you drop it by accident they will fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this protection plan is great for my computer, and will cover everthing that might happen to it

    I would recommend this to a friend