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Customer reviews

Rating 4.6 out of 5 stars with 11912 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 440 Showing 8,781-8,800 of 11,912 reviews
  • Rated 5 out of 5 stars

    Greatness!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service and protection! Couldn’t ask for more!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I will never buy a PC from Best Buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUNK The laptop died just after one year of purchase. Geek Squad took my laptop for a month, then returned it, having "replaced the motherboard". The battery, which was fine when I gave it to them, will not hold a charge; they wiped the SSD (for a motherboard replacement?), and Best Buy online support blew me off, saying to contact the manufacturer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents at Geek Squad are able to troubleshoot minor issues in site.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used geek squad over the years and just love how well they help out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the protection is always worth it. Takes the worry out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase, always need protection on devices!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3 years of added warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added the warranty for three years, so I expect to have this one a while.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us. We hope you never have to use the plan and the product works perfectly. But we'll be more than happy to help you out if you need it. Please let us know if you have any quesitons or concerns!

  • Rated 5 out of 5 stars

    Good equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff,nice service, hope begins good in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good product so that when you need help, its there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked using this for my TV installation. I got a great discount and it essentially paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SJ MALLLOY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome people at Geek Squad Thank you all. Been very kind honest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good to have for any technical issues. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must need for laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan for my laptop because it covers accidental damage for up to 2 years .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service geeks very helpful quick service replacement done fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee gives piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad guarantees. They give piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee gives piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad guarantees. They give piece of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe then sorry. Don’t ever purchase anything without a warranty.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet but probably will in the future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    dreams come true

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only concern i have is the battery life , i will see with week how it is going with the battey life.Hopfully it stay 8 hours working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad hasn’t had to come and look at my devise since purchasing

    I would recommend this to a friend