Customer Ratings & Reviews

I know geek squad service to be perfect that is why I got this for one of my computer last year. I am happy that so far I haven't had to need to get my warranty out but I know it works. That's why I insisted on paying the extra money for the protection right then and there that was no questions asked.

Having bought this with a replacement laptop for my daughter it was inexpensive insurance against catastrophe should a problem arise while she was getting used to the new equipment. I was impressed by the knowledge and help provided at the purchase of the new laptop by the Geek Squad tech’s and felt this would be really good as added protection should she need help with it during the learning curve.

Ive had incidents where i accidentally spilled soda on my laptop, dropped and cracked the screen, keyboard would wear down and in all situations theyve replaced my device. I sould recommend this tk anyoje buyind a pricey laptop

Haven't had to use the protection for my son's new laptop, but if I had to, I know BestBuy and the Geek Squad would make it right. I've had the protection on several other items, and it has come in handy before. With my active son, it might come in handy so I added it to the new laptop!

Buying this 3 year accident protection plan is a game changer and it will protect my purchased electronic device

This is very much worth it, because it is likely that your machine will get broken by your niece and then you wont be out of pocket for a new one.

Great quality i been having this computer for ove 1yr.

This is a wonderful gift for grandkids. For their toys and Laptops. Luckly not needed. But last time they spilled on laptop this will over accidents great piece of mind of large dollar amount purchases!

I went in to just get a laptop. They mentioned this service and I have used it many times already. Under this service, they also setup in your house. The gentlemen that came were friendly and informative.

Geek Squad has been a lifesaver a couple times already. Well worth the Money!

Geek sqad protection is amazing. Would totally recommend this to everyone who purchases this

Never had any issues with using 2-Year Accidental Geek Squad Protection. Have had the same coverage on other items and have used it successfully. Sometimes have to ask a few questions to get what you need, but most of the time very easy.

Good plan to have. Would recommend this to have for insurance.

Pretty great protection package, able to cover many issues

It’s an awesome laptop for general use, the less apps you download the better off you will be.

Purchasing the 3-Year Accidental Geek Squad Protection plan give me an ease of mind just in case the computer malfunctions. It is also a great deal!

The geek squad at cascade store in Portland are helpful and excellent in providing service. One of these plans was able to replace a broken screen on brand new computer, this saved me over 350.00 and was invaluable!! I would recommend this to anyone who has kids, knows kids, or is a fumble bunny like me. Cheers and Thanks Cascade Station Geek Squad members for all your professional and organized efforts!!

Bought this for a 2in1 HP laptop I got for my fiancé. I feel these coverage plans are always worth it with expensive electronics, especially with a touchscreen like the one we got. Hopefully we don’t ever have to use it, and I’ll be just fine with that.

They didn’t want to replace the screen because of it being an older version. I had so many things on there and I’m not even sure anything was backed up. :(

I haven't had the opportunity to use the Geed Squad, but I am glad to know that I have the option of using them should anything happen to my equipment while I am out on the road. I do a lot of travelling for work and anything can happen between transport to and from a hotel room or using the laptop within the truck