Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11844 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 11,844 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD DOES WONDERS! WORTH THE MONEY!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop and I are on the go constantly! With that, I unfortunately break it from time to time with all the wear and tear. Geek Squad has been there every time to fix or replace the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I didn't need it yet for this item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the accidental geek squad protection because I feel that it is very important to buy a protection plan. Anytime that I purchase an electronic I like to feel secure and without any worry. They have the best protection and they are reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well see hopefully never need it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to say how well this is hopefully I never need it and all goes well. Warranties are always a guessing game and normally I never buy them but with my item it was expensive enough and likelihood of my butter fingers dropping it I took a chance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is grate to have Greek because if I brake something I know they will have my back and be on my side so I have no worry’s at all of losing or braking my stuff Worth my money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I think that I will not need Geek Squad protection something proves me wrong... It is pretty much a must for me...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter's laptop was accidentally damaged. Since Geek Squad could not repair it, they refunded the original purchase price. That, in turn, allowed me to purchase another laptop for my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother spilled juice on my laptop and geek squad did the best they could to fix it thanks to geek squad.If I didn’t have geek squad I would’ve had to buy a whole new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may not always use them but it is great to know that they are there. I asked them a few questions in the store before I purchased my computer and so far everything they told me has been very instrumental in me being able to use my computer without any problems. If I do run into any issue, I can be confident that they will be there to assist me and end my concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Purchase to Protect Your Investments!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these Geek Squad protection plans! While I have not needed it for my recent laptop purchase, I used it when I had to replace my 50-inch" plasma TV. No quibble return and I was able to replace my old TV with a newer and larger model. This is definitely a good plan for the more expensive purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Abundant blessings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add Protection blessings, feel at ease. Great protection for you and your family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend geek squad protection for your products. They will replace it or try to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet but glad to have it if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need an extended warranty for a laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever you buy a laptop, getting an extended warranty is a must. You're moving this expensive piece of equipment around and anything can happen. I've had to bring my laptop in twice, and twice Geek Squad had fixed my machine efficiently and effectively. Really glad I purchased it, will absolutely do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad waranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a nice perk to have. Ive used them in the past. Its extra security for your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Geek Squad protection for a new computer. Why wouldn’t I? Geek Squad stands behind their work and accepts that accidents (life) happen too, not just manufacturer issues after purchase. Have protected my Best Buy purchases for years with Geek Squad and don’t regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always get geek squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always I bought geek squad and I always will! Everytime I have an issue it's taken care of and ot's perfect as amom of 3 who has accidental damage sometimes.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great for newer laptops

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to cover my tech and make sure i wont have to shell out lots of money onna repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended if you don’t want to pay for repairs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me piece of mind knowing my laptop is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my college student who is out of state.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good simple computer for someone who wants a first computer. I’d recommend this computer for high schoolers who need a computer.

    I would recommend this to a friend