Customer Ratings & Reviews

To be honest, I don’t know what exactly I paid for, but I think it might help me. I don’t understand what these guys are supposed to do for me and for my laptop.

All worries were erased when I took my computer in. All of my questions were answered And i felt more confident with my purchase

The Greek Squad is ready to help and very friendly. They will do their best to make the customer happy and will replace the item if that is your request. On items like computers, laptops, and gaming headphones (especially when buying as a gift), the protection gives you piece of mind. Well worth the investment!

my hard drive crashed on my laptop that I purchased from a different retailer. They were very helpful on getting me the information and helped pull all of my files and pictures off of it. So I was grateful that they were able to do that. It was more than I expected over $100, but over all worth it. Lesson learned- make sure you back up with external hard drive.

Great coverage for price. Glad I was able to purchase this for the computer.

The cracked screen was promptly and complimentary repaired, which exceeded my expectations.

Love that we have this protection just in case!! I always love to have a backup plan and this is so helpful it gives me peace of mind!

I needed a laptop for work reasons so I stopped to Best Buy and bought this great laptop on sale great price and great product

This is a for sure must when buying electronics, if anything happens to item they help get it fixed!

I bought this with the purchase of my new lab top. I am glad to know that I can go to them if anything happens to my lab top. I think the price is well worth it. I am going to use it to replace my battery when it starts losing a charge since they will do that under the protraction.

Geek squad came to my house, delivered, mounted and hooked up the surround sound & cable & dvd player. After using it for a few days, we realized that the tv needed to be moved about 6 inches to the right. Geek Squad came out and did all the adjustments for us for free! Buy the service, you will be glad you did.

Cant tell you enough how much you will need geek squad. Your kids will find a way to freeze your screen. Get the keys stuck.lets not forget a virus. Geek squad knows a solution for every laptop problem. I've had to use them on more than several occasions and solved the problem all the time.

Havent had to use this yet, thank god. But you definitely want to have this with any computer or electronic device. Took a laptop in that didnt have a protection plan and they wanted 200 just to run diagnostics on it. So i believe it will pay for itself the first time i use it.

This purchase was a good one and easy to decide. I was able to look and see wht i was buying after all my researching

I purchased this 1-Year Accidental Geek Squad Protection for the chrome book that I purchased for my daughter during this COVID-19 Pandemic and the kids at home doing Virtual learning. And I am so glad that I did. It gives me a each of mind just incase anything goes wrong with the chromebook.

Always purchase Geek Squad service, I don't take chances on "just in case".

Great protection plan. We suggest purchasing coverage for your electronics, so you have peace of mind if anything happens to your item.

Geek squad employees are very professional and knowledgeable about issues I was having with my computer.

Best protection plan for laptop my laptop broke and everything be fixed fast

Insurance can be costly especially in these trying times. My computer is working great, I like all of what geek squad offers. I just hope that it pays off in the future. Thank God I haven’t had to utilize this insurance so far.