Customer Ratings & Reviews

Geek Squad service has saved me again and again when it has come to my laptops. Most recently, they entirely reimbursed my 1.5 year old laptop, when it could not be fixed.

They really knew what they were talking about and because I bought the 1 yr protection, when I took my computer to them to be inspected it was free.

It came with my Total Tech membership, how can I go wrong? Most things still work many years after 2, but if they don't BB makes it easy to swap out for a new one. :D Get a Total Tech membership and see what I mean.

Associates are tremendous and knowledgable to help me find the right product I needed. No worry and no hassle returns... What more can you ask for! Love my Razer Blade RTX 2060, perfect and reliable! Superfast! Plenty of power and great value!

I had to bring my computer in to get fixed and everyone was very nice and accommodating. There were some communication issues about my computer getting to the service center and it took than I was told. But everyone was super nice at the store. And I was able to get a new computer with no issues.

Geek squad always had my back. Only had to use them once in the 2 years but it was the easiest experience and they got me back working from home in less than 24 hours.

I am very accident-prone, so when I bought my new laptop for school I really wanted to make sure it would be safe. I always recommend getting protection on big purchases.

Nothing may happen but at least you know if they can't fix it you get value still

We haven't needed to use this yet! Happy i bought the extra protection, never know when you'll need it!

I bought this laptop for my mom for christmas and she has been using it like crazy for her zoom meetings and uploading documents. It works very fast and she loves that it can fold into a tablet!

Always good to have Geek squad you never know when it may come in handy was bought for my niece’s computer incase since we have a little one running around

Love my laptop. Color and weight is awesome. I have had this laptop before and ky new onejis much better and up to date. HP is great and pirce was affordable.

The agents were able to help me replace a new pc with another. The first one I purchased had Windows S and I could not load apps. Once the exchange, they switched my Microsoft Home and Office over. I am not sure how, but all 3 uses were used up though. It took overnight to finish the job, but it was finished by noon the next day. The wait seems long sometimes.

Love geek squad. Feel better knowing my product is protected.

This agreement was purchased at the same time has the Surface Laptop since it is reliable. To date, it has not been used. However, the confidence and reliability in this agreement created less stress at the time of this investment.

If you ever have an accident with your electronics and you do not have geek squad you will kick yourself. The price of protection can be a problem after you plunked down a bunch for your device however when/if something happens you will not regret it.

Trust me it save you so much money buying the warranty if you don't and the item breaks or something is wrong you be repaying and lossing money.

Haven't used it yet, but better off knowing i have some protection for my computer

Got a Great Deal on the Laptop and since anything can happen i decided to insure it since the price for insurance is a Great Deal as well.

It is a great feeling to know that your product is covered for accidental damage.