Customer Ratings & Reviews

My little cousin comes over faithfully and uses my lab top! She says it works perfectly and she is always downloading and adding software! It stays bug free w/all my anti-viruses! Love it….!

Every time on go in to speak with someone at geek squad they are always very helpful and always now what to do. Great Service

I will always recommend to purchase the geek squad service in all electronics, you will never know when you will need it

My 11 year old grandson loves this computer. It is his first and he enjoys it. It does everything he needs it to do for school.

Much needed productivity keel my daughter laptop protected

I love Geek squad, one time they came to my house to help my mom fix her computer and the guy ended up playing a really good game of Halo 3 with me after helping her .

The computer has been perfect. Battery life is amazing too!

I don’t know how I got along before purchasing the Total Tech Plan. There is no problem too big or too small for them. They have fixed a faulty computer, initiated a new computer, fuxed our at-home appliances, and given us great advice every time.

I haven’t had to use them yet for my recent purchase, however for pst purchases they have been great!!

Thank goodness there is extra insurance offered when I bought my laptop. I had a situation that it fell in the floor and cracked the lid and hinge. Because I had insurance geek squad repaired it for free and the process was simple. Customer service was very helpful and I received updates to my email in status. Thank you best buy

Laptop has been very reliable and useful for my needs. Recommend for the folks how don’t need a lot but just enough when it comes to having a laptop.

This laptop is perfect for what i use it for would recommend it

I have used Best Buy Geek service for many years. Every time I have been treated with professional levels of service and my computer problems have been resolved. If you are buying a new computer, I highly recommend that you purchase service from the Geek Squad.

Geek squad protection actually makes life better great associates at BBY

I am supper excited about the plan and what all it covers, highly recommend it! A mom with kids or fur babies!!

I have been very satisfied with Geek Squad Protection! It was the best protection imaginable when my daughter's expensive laptop turned out to be a lemon and they fully replaced it! Will always purchase it for technical items and appliances!

Great add on! Definitely a must have when your laptop gets delivered to the wrong address!!

So far no problems with the laptop. At least I have Greeks squad just in case

The service is good and go well if you buy a laptop.

I’m so happy with the service. I totally recommend it.