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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11846 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 11,846 reviews
  • Rated 5 out of 5 stars

    Always Get Warranties for Expensive Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Best Buy warranty for expensive purchases. They honor what they say they are going to cover and as a matter of fact there have been quite a few instances that I had my products replaced with a NEW product instead of repairs (easier to replace than repair).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is the worst greatest GSP i am not submitting this review for points i promise oh my god is this thing fantastic, i wouldnt ever pick any other GSP over this one oh my god

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, what's a purchase at Best Buy with out getting Geek Squad service plan. You cant go wrong when purchasing the plan. Their there for you. Trust me you'll have questions and accidents do happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my daughter for school work and it works amazing. Haven’t had any problems and if I had any questions geek squad was ready to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got Kids Get This!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughters computer has been broken and fixed twice and we still have a year left on the warranty. This is a must for kids electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend purchasing a protection plan when offered. You never know when issues will arise and it does save you money. I purchased the plan for my laptop and it saved me from having to buy another power cord.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Maggie. Thanks for sharing this story with us! We feel the same way about protecting your investments. We're glad that we could make that situation so easy and get you a new one power cord. If you have any questions or need help, please let us know!

  • Rated 5 out of 5 stars

    Good reputation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We'll I hope to never have to use their services, not only is the extended warranty well worth the price but the peace of mind and the good reputation of the geek squad make it a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 yr plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was only good for 1 issue so it didn’t matter that i payed for a 3 yrs plan as i was told i was only able to use it once

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    College freahman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service plan is great since he is a new user. Getting use to carrying it around to use all the time and knowing he has a protect plan is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection price is good for what it's worth and I can rest assured knowing I don't need to worry about accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So thankful I had the plan for my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for this protection plan. My Laptop just stop working and the Geek Squad got it working again and I didn't pay for any of the replacement parts. You never know when you are going to need the plan. So thankful I had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a must. It covers my device from accidentals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was so FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fast and easy I had scratches and like it was really bad for the screen they fixed it up super fast loved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy something that is valuable you have to get protection so you wont have to worry about breaking it and having to buy a new one at the same price again. This is much needed if you know you will have regrets if your device accidentally breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS GET THE GEEK SQUAD PROTECTION!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS get the GEEK SQUAD Protection!!! And if you haven't had an interaction with the Geek Squad before I'm here to tell you that they're not really Geeky at all...They're just like you and I but much SMARTER w/ELECTRONICS than us....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streamlined delivery under COVID circumstances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought computer during virtual learning, and there was an issue. Curbside pickup was streamlined and stress free. I need some service on the unit, and was able to easily find the purchase online as soon as I logged in

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a kids computer………..a laptop computer, that is. It’s really really nice to know that if the thing breaks or stops working that the repair or replacement will be covered without any hassle. I’ve had good experiences with Best Buy in the past when it comes to this type of protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to know that they are there if we need help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a warranty just to make sure that my husband will like the product - which he does! Great price and coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget the accidental damage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the accidental warranty when it comes to something that is over 500 dollars. Best Buy has replaced many things I have spilled on and various tablets I have broken over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is a good purchase to cover and problem which could occur. Without it, the cost of repair or replacement could cost more than the protection plan.

    I would recommend this to a friend