Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11846 reviews
(11,846 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Always Get Warranties for Expensive Products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the Best Buy warranty for expensive purchases. They honor what they say they are going to cover and as a matter of fact there have been quite a few instances that I had my products replaced with a NEW product instead of repairs (easier to replace than repair).
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GSP
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is the worst greatest GSP i am not submitting this review for points i promise oh my god is this thing fantastic, i wouldnt ever pick any other GSP over this one oh my god
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
get the plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hey, what's a purchase at Best Buy with out getting Geek Squad service plan. You cant go wrong when purchasing the plan. Their there for you. Trust me you'll have questions and accidents do happen
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Purchased for daughter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my daughter for school work and it works amazing. Haven’t had any problems and if I had any questions geek squad was ready to help
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Got Kids Get This!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daughters computer has been broken and fixed twice and we still have a year left on the warranty. This is a must for kids electronics.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend purchasing a protection plan when offered. You never know when issues will arise and it does save you money. I purchased the plan for my laptop and it saved me from having to buy another power cord.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Maggie. Thanks for sharing this story with us! We feel the same way about protecting your investments. We're glad that we could make that situation so easy and get you a new one power cord. If you have any questions or need help, please let us know!
Rated 5 out of 5 stars
Good reputation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We'll I hope to never have to use their services, not only is the extended warranty well worth the price but the peace of mind and the good reputation of the geek squad make it a no brainer.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3 yr plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was only good for 1 issue so it didn’t matter that i payed for a 3 yrs plan as i was told i was only able to use it once
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
College freahman
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service plan is great since he is a new user. Getting use to carrying it around to use all the time and knowing he has a protect plan is great
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection price is good for what it's worth and I can rest assured knowing I don't need to worry about accidents.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
So thankful I had the plan for my Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank goodness for this protection plan. My Laptop just stop working and the Geek Squad got it working again and I didn't pay for any of the replacement parts. You never know when you are going to need the plan. So thankful I had it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This protection plan is a must. It covers my device from accidentals.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Was so FAST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fast and easy I had scratches and like it was really bad for the screen they fixed it up super fast loved it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No regrets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy something that is valuable you have to get protection so you wont have to worry about breaking it and having to buy a new one at the same price again. This is much needed if you know you will have regrets if your device accidentally breaks.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
ALWAYS GET THE GEEK SQUAD PROTECTION!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ALWAYS get the GEEK SQUAD Protection!!! And if you haven't had an interaction with the Geek Squad before I'm here to tell you that they're not really Geeky at all...They're just like you and I but much SMARTER w/ELECTRONICS than us....
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Streamlined delivery under COVID circumstances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought computer during virtual learning, and there was an issue. Curbside pickup was streamlined and stress free. I need some service on the unit, and was able to easily find the purchase online as soon as I logged in
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a kids computer………..a laptop computer, that is. It’s really really nice to know that if the thing breaks or stops working that the repair or replacement will be covered without any hassle. I’ve had good experiences with Best Buy in the past when it comes to this type of protection plan.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great to know that they are there if we need help!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a warranty just to make sure that my husband will like the product - which he does! Great price and coverage!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Don't forget the accidental damage!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the accidental warranty when it comes to something that is over 500 dollars. Best Buy has replaced many things I have spilled on and various tablets I have broken over the years.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad protection plan is a good purchase to cover and problem which could occur. Without it, the cost of repair or replacement could cost more than the protection plan.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend


