Customer Ratings & Reviews

This definitely came in handy!! Geek Squad helped me assess the damage of my device and send it out for repair. 0n 10/04/22, a young man, Nathan, provided EXCEPTIONAL customer service.

Totally worth the piece of mind. The more complex these devices get, the more ways they have to fail.

Great laptop i use it everyday i love it i use it for school

Amazing fast and easy I had scratches and like it was really bad for the screen they fixed it up super fast loved it.

I have the peace or mind that I have Geek Squad for anything the warranty wont cover.

Needed a warranty just to make sure that my husband will like the product - which he does! Great price and coverage!

Getting this was a great gift for my father in law. He truly enjoys it and would recommend it to anyone

The agents fixed my computer within no time! Highly recommended geek squad! The are the best in the business!

I am very excited to have a computer that is protected by Best Buy's excellent service. I am giving it a 4 star rating due to the fact that Amazon offers the same protection but for a considerable amount less. I have not used Amazon, but I'm hoping to have a better turnout at Best Buy since they have a brick and mortar store to easily get to instead of mailing in your computer to Amazon.

Used it in the past and didnt have any issues getting serviced.

This is a must have. Saved my life! Had an accident and they sent it to be fixed with no extra cost. Couldn't be happier.

I was told I could use any where I go and I honestly love it

These people are great and smart. Great replacement plans as well.

Awesome house computer for simple stuff to do for yourself and kids

Love having the geek squad! Everything I open from Best Buy, is covered by geek squad, they go above & beyond to help in any situation that may arise.

Previously bought item broke before 4 years, great to have a new plan

Great add on! Definitely a must have when your laptop gets delivered to the wrong address!!

I bought this with my computer and it is great it has an easy set up and will definitely help me if anything happens with my computer

Purchased for our grandsons computer that we bought fir him to use with virtual school. Wanted to make sure that he had a backup in case there was something that went wrong with his machine. Added peace of mind for us, him and the machine too.

Im very greatful i got the protection warrenty as well. You never know when accidents will happen. It covers malfunction hardware, spills, broken screens, drops and if it gets lost.