Customer Ratings & Reviews

I love using Geek Squad, I worked at BBY for a while and even after I left, I ALWAYS get the geek squad and accidental coverage.

Great! And essential. Recomend addind in any purchase.

Anytime you need anything they are always available, I will forever purchase geek squad with all my electronics

They have your back when you run into accidental damaged. They always try to resolve your issue without playing 100 questions and the staff has great customer service.

I really like my laptop. works well for the price I paid

Geek squad has always taken care of any issues I’ve had with my products purchased through them. Would recommend this service on any major purchase.

I didn't actually need to use this but I wish I could because I kneeled on my computer and now I can't use my geek squad thing.

Purchased the 3 year accidental damage plan due to granddaughter using the Chromebook for school work and you never know what might happen to electronics. At least with the coverage, you have some help if an accident does happen and damages the computer.

This laptop is small but mighty. Easy setup ans works lije a charm. You won't regret buying it.

I am self employed and work out of my home and mobile offices. This service has been my lifesaver on several occasions while I've been at home AND at times in front of clients. I love the remote access service they provide. I have used this service for the last 4 years and will NOT be caught without it!

It's great to know that I have Geek Squad protection, they are reliable and excellent at what they do. Was definitely worth getting this 2 year warranty because I know they have my back for any product I purchase with warranty.

After not getting the protection on my last computer, I decided it would be a must to get the Geek Squad 2 year protection plan, especially if you want to protect my computer investment. The best part is the 2 year warranty covers the screen if it is ever damaged, along with repairs not covered by HP itself.

There are the best in the business. I have never had an issue

I have always purchased Geek squad protection on every laptop I have ever purchased at Best buy and there have been many as all of us in the family use them and buy new ones every year to couple years. I have had to use the protection several times and was extremely happy with the service.

Best thing to have if anything goes wrongnyou go to Best Buy and there Geek squad is there to help you with any problem that arises.

I have never had the need to use the warranty with my computer but it is advisable to always have one for any problem

Absolutely the best purchase I have ever made. It was so easy to use. The Geek Squad teem was amazing. I will always buy a warranty!

Guys where awesome on the geek squad attentive service all in when I needed to do my service on the lap top on general … super duper service!!!

I like that it provides a variety of protection at a pretty decent value: especially IF I don't have to pay a deductible should anything happen. I don't think it covers loss/theft. and it doesn't cover animal urine ( interesting note in the T&C) I don't have pets but might be important for someone w dogs/cats/nervous hamsters.

haven't had to use it and hope I never do, but if I do at least I can call upon a geek