Customer Ratings & Reviews

Convenient purchase. A necessity, especially if you’re looking to purchase anything electronic

I love geek squad protection plans. They have saved my electronics more then once and it is well worth the price.

The Geek Squad set-up my new laptop and made sure everything was working right. It's good to know the Geek Squad is ready to help.

I think it is a great plan. I usually don't buy these, but this one has been very helpful to me.

Great laptop. Works flawlessly. 1 tb of storage. Ordered online and picked up in store an hour later.

I got this for when I bought my last laptop. It is a good feeling to know you have insurance if something goes wrong with a product.

The Geek Squad are knowledgeable and patient with the customer. The Geek Squad is my go to guys for all electronics and more.

I needed a computer during COVID. Customer Service went above and beyond. I have always used HP products. Love this computer.

I think Geek squad service is an essential add-on to your device, I wish however local Best Buys can actually fix hardware instead of shipping the laptop off

Been feeling like I’m confident enough to smash my laptop and be able to get a new one with no charges :)

I've always purchased protection with best buy and I highly recommend this service. They fix everything without hassle!!

They helped a lot! Only missed one thing installing Office 365. And we don't know how. Otherwise they are a great group of Agents

I just bought this protection with my new laptop. It sounds great and was recommended to me by a friend who bought it and had to use it and said it was an easy process. I'm hoping I won't need it, but glad it's there if I do.

Purchased the protection for my new lap too I feel protected knowing that the Geek Squad is there for me

I had to use it for a laptop, which got fixed. I appreciate that they don't talk to you like you're stupid. It's worth noticing when not all "techs" are that way.

What's new tech without a great warranty to make sure any mishaps are corrected. Can't go wrong with a back up plan.

I enjoy having peace of mind knowing that I have Geek Squad on my side if anything was to ever happed to my computer.

it pays to purchase the extra warranty on anything you buy!

can never go wrong with this plan works well and get replaced if it comes down to it no question ask.

When you buy anything over $1000 dollars and you are likely to carry it around with increased exposure to accidents and heavy shaking that is likely to jog something loose, onsider protection plan. It just saves a lot of aggravation given the high probability of an issue developing with 18 months. I historically did not buy protection plans but I have changed my mind when its a electronic that will be carried around. I still do not buy protection p lans for fridge and washers which are not moved as often.