Customer Ratings & Reviews

A little pricey, but necessary as electronics don't seem to last these days. I hate the make appointment thing. Shouldn't have to wait days to bring a broken product, then days for them to ship to repair, then days, and more days to hear anything.

Great plan. Everyone who has a child at home should get it.

I know what they can do, their reputation precedes them. I have not used them yet..but if I do, I am glad I have them in my corner!

Great little two-in-one. Works great for school and work.

Insurance. A waste of money if you do not have to use it, but a lifesaver if you do. Have not had to use it so far, but I have heard good things about the geek squad.

I've used service plans through Best Buy before and had great experiences. Just got one on my laptop and am glad I did. Protecting the touch screen alone is with it.

Fast service . I Stood in line less than 3 minutes .

I bought my computer there and i loved it, the people that work there are awesome They are helpful and always fix my computer.

Love the ease of Best Buy warranties. If they ever stopped offering this I would no longer shop at Best Buy.

You can never go wrong with a warranty! I am glad that the agent talked me into getting it!

We keep purchasing Geek squad coverage because they stand by their products and, if a repair isn't done right, they will do it again.

Staff was helpful in decitions very knowledgeable and made it easy to choose

Super helpful and friendly service. Provided a recommendation based on my service without having me to argue.

Nice insurance in the event of being hacked or other problems beyond my computer skill set. Have not had to use except for the day one, getting things setup.

Thankfully havent had to use it with the wifes laptop yet. But itll be worth every penny if i do.

Yes, they helped us with our problems would not leave home within out it good to have

I have used this four times over the past year because the laptop I bought was trash, but this is the only thing that has saved my purchase from being a waste

Definitely a must you never know. Useful and you feel better about purchases especially if using items at the workplace.

Anytime I purchase items from best buy I always put Geek Squad support on it. Simple warranty for high-value items

i always get a warranty and best buy is great with there service