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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11671 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 11,671 reviews
  • Rated 5 out of 5 stars

    Glad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this. I'm very happy with my decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Your Products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy electronics without investing in additional protection. The product protection is great for those unexpected mishaps. I have used it a few times with Best Buy, and I was so glad that I had it. I do advise that people pay attention to the value of the coverage offered. Though the protection may cover a certain amount of time, the coverage will not exceed a certain dollar amount. I reached the eligible dollar amount for repairs under my coverage prior to the end of my 2 year period and received a friendly email that the product was no longer covered under the protection plan. Considering that I had used it twice, I believe it was worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good service and although i did not need the service i was very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rather to be safe than sorry later on if somethin!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately my son hasn’t had to use the geek squad for this laptop. Rather be safe than sorry for not adding this extra warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Juan. Absolute best! This is the best costumer service I have ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better team to have behind your back will help with anything you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave home without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a must for any gaming console. Especially for a launch console. Better safe than sorry. Also, if you can't live without your console for a day or so, this is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paid for a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection from geek squad because well life happens. So far we haven't used it but for the cost for the peace of mind if something would happen to are products it a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, they are always helpful when I have questions. Also, the accident forgiveness and all possible solutions they offer is worth the money. It is 100% a good idea to get protection on items because you never know when something is going to break or crap out. I just bought a laptop and had the protection added, will never go without again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best at what they do thank you Greek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best agents I’ve met in Oakland

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from geek squad team from Oakland

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection for new purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to go with my computer because I want extra protection in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviewed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection at my fingertips, Geek Squad assisted with "set up", very professional and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Responsive. Attended to all my service needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Replacement in seconds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We noticed several small problems with the laptop we bought so we took it back to Best Buy! The Geek Squad member signed us up. We only had to wait 15 minutes for them to look at our problem laptop. The Geek Squad said that they would have another laptop sent out to us the next day! No questions asked! The 3 Year Accidental Geek Squad Protection Plan paid for itself the moment we talked to the Geek Squad about our problem Gaming Laptop! I would recommend them in a second!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast service. In and out service and great explanation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used thisbin the past geek squad has always came thorugh for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I haven't use it yet, but it's good to have just if case something happens

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is trusted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but I'm sure I can depend on them when it comes around like I did in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extrememly attentive and explained every concern of mine throughly. I would highly recommened putting coverage on your devices with geek squad!

    I would recommend this to a friend