4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 493 Showing 9,841-9,860 of 11,948 reviews
  • Rated 4 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used, but great to have if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents are not planned, only reason for 4 stars is that for price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covered cracked screen and it was fixed within the time frame they stated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t beat the geek squad for the price. Great experiences with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I havent yet needed to use it, having it gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable warranty plan for computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an extremely affordable warranty plan for my $200 Dell computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for expensive item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but you will get a good extend warranty for your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A plan we can rely

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Geek program for our computer and it has been a great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Security is needed for all products. I have security

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They always replace item and use up plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure Best Buy ever tries to fix your computer. They just give you a new one and you use up the expensive protection plan. Works if your computer is old, but not great if you just bought it and damaged it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It worked

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a teen you should always consider the accident protection. Ended up using it and getting a computer replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't forget to cover your purchase. The one time I forgot, it cost me dearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 24hr access is what we like. They are available in the store and online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for older clients

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect protection and support for someone who isn’t tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounting the items that were bought

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Depends on Who You Interact With

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had both good and bad experiences with the Geek Squad. The level of service you receive greatly depends on getting connected to the right person on the phone or with the right agent in person. The good ones are very good and very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had laptops for 15 years and have yet to dump a cup of coffee on the keyboards, but I've been close, probably due.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, east to connect to- what you need to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work very well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need to use them but if I do they will be there for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    laptop display

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use this once already, Lenovo replaced the laptop display.

    I would recommend this to a friend