Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11948 reviews
(11,948 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
Geek squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never used, but great to have if something goes wrong
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Accidents are not planned, only reason for 4 stars is that for price.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Covered cracked screen and it was fixed within the time frame they stated
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t beat the geek squad for the price. Great experiences with them.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I havent yet needed to use it, having it gives me peace of mind.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Affordable warranty plan for computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was an extremely affordable warranty plan for my $200 Dell computer.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good for expensive item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but you will get a good extend warranty for your device.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A plan we can rely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the Geek program for our computer and it has been a great service
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Security is needed for all products. I have security
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
They always replace item and use up plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure Best Buy ever tries to fix your computer. They just give you a new one and you use up the expensive protection plan. Works if your computer is old, but not great if you just bought it and damaged it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
It worked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With a teen you should always consider the accident protection. Ended up using it and getting a computer replaced.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Don't forget
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't forget to cover your purchase. The one time I forgot, it cost me dearly.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 24hr access is what we like. They are available in the store and online.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect for older clients
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect protection and support for someone who isn’t tech savvy.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job mounting the items that were bought
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Depends on Who You Interact With
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had both good and bad experiences with the Geek Squad. The level of service you receive greatly depends on getting connected to the right person on the phone or with the right agent in person. The good ones are very good and very helpful.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
It's insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had laptops for 15 years and have yet to dump a cup of coffee on the keyboards, but I've been close, probably due.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Better Safe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, east to connect to- what you need to have
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They work very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope I never need to use them but if I do they will be there for me.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
laptop display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to use this once already, Lenovo replaced the laptop display.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


